Air Freight Operations Coordinator
Que
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $67,000 - $104,000 per year
About the role
- Manage daily air freight movements from FC dispatch through destination injection
- Ensure FC teams are following air freight preparation requirements regarding carton labeling, documentation, sortation, and truck loading order
- Identify and correct upstream errors that impact downstream air performance
- Oversee truckloads from FCs to origin airports and recovery trucks from destination airports
- Monitor scheduled air departures, load acceptance, and flight performance
- Validate that cartons are injected into the correct last mile carriers at destination
- Manage day-to-day execution with air freight providers and trucking partners
- Hold providers accountable to SLAs covering pickup, flight departure, flight arrival, recovery, and injection
- Coordinate actions for missed flights, bumps, or capacity constraints
- Monitor air freight performance dashboards and carrier reporting
- Validate scan events, flight data, and injection confirmations
- Identify missing scans, misroutes, or failed injections
- Act as first point of escalation for air freight disruptions and execution failures
- Communicate issues clearly with root cause, impact, and recovery plan
- Identify recurring failure points in air freight execution
- Partner with transportation, FC, and visibility teams to improve processes and tooling
- Support optimization of zone skipping, lane design, and injection strategy
- Contribute operational insight to peak planning and contingency planning
Requirements
- Strong attention to detail paired with big-picture systems thinking
- Highly self-motivated with strong sense of ownership
- Comfortable monitoring data and validating operational execution
- Calm and decisive under time-sensitive disruptions
- Confident communicating with external carriers and internal teams
- Curious and eager to learn air cargo rules, documentation, and network constraints.
- Experience in air freight, transportation, logistics, or operations preferred but not required
- Exposure to air cargo, trucking coordination, or carrier management is a plus
- Familiarity with AWBs, IAC requirements, and air cargo compliance
- Experience with TMS, flight tracking, or visibility platforms
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
air freight managementcarton labelingdocumentationsortationtruck loadingflight performance monitoringdata validationoperational executionzone skipping optimizationlane design
Soft Skills
attention to detailsystems thinkingself-motivatedownershipcalm under pressuredecisivecommunicationcuriosityeagerness to learnproblem-solving