QubicaAMF Worldwide - Bowling Products

Support Engineer

• Provide support to customers by phone, email, chat, and using various remote support tools.
• Answer and respond to technical issues via inbound calls, chats, and emails.
• Troubleshoot possible wiring issues.
• Diagnose and fix computers that just won’t boot.
• Provide remote installation support for proprietary software.
• Initiate warranty claims.
• Analyze and reconnect Point-of-Sale terminals that won’t connect to the network.

Technical Support Specialist