Quartile

Technical Account Manager

Quartile

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 per year

About the role

  • Own a portfolio of 10+ large and mid-level e-commerce accounts as an individual contributor, building consultative, trust-based relationships with key stakeholders
  • Act as a strategic partner for clients—driving digital marketing performance, providing forecasting support, optimizing product catalogs, managing budgets, and identifying new growth opportunities
  • Lead weekly, biweekly, or monthly client meetings and QBRs, preparing clear, data-backed presentations that tie performance insights to business goals
  • Communicate complex performance metrics and trends in a clear, engaging way—connecting tactical optimizations to strategic outcomes
  • Analyze campaign data regularly to inform strategy and proactively identify opportunities for deeper product adoption or budget expansion
  • Collaborate with cross-functional teams—including Product, Tech Ops, and Sales—to improve internal tools, surface client feedback, and advocate for client needs
  • Support client growth by identifying upsell opportunities such as new channel expansion, testing initiatives, or strategic case studies
  • Contribute to new hire onboarding and peer mentorship, helping to foster a collaborative and continuously learning team environment
  • Attend product roadmap sessions and internal training to stay ahead of platform changes, actively participating in discussions about Quartile’s future evolution
  • Evaluate and improve internal processes, offering candid, constructive feedback and taking initiative to streamline workflows in alignment with team goals.

Requirements

  • 5+ years of experience in a B2B client-facing or strategic account management role—experience in SaaS or digital marketing is preferred
  • Proven ability to lead both analytical discussions and strategic business conversations with senior stakeholders
  • Strong communication and presentation skills—you know how to make data accessible, engaging, and actionable
  • Experience identifying and pursuing upsell opportunities, with a focus on aligning recommendations to business goals
  • Advanced Excel skills (e.g., formulas, vlookups, pivot tables) and comfort working with analytics platforms or performance dashboards
  • A proactive, solutions-oriented mindset—you bring clarity and composure to fast-moving or complex situations
  • Experience managing difficult conversations with professionalism and empathy, always working toward positive outcomes
  • A collaborative mindset and a passion for contributing to a team that values growth, ownership, and transparency
Benefits
  • Comprehensive Insurance Coverage
  • 401K Plan with Employer Match
  • Generous Paid Time Off (24 Vacation days, 7 Sick days, 12 Company Holidays, Short Summer Fridays)
  • Company Laptop + additional tech accessories

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital marketingdata analysisbudget managementproduct catalog optimizationExcelanalytics platformsperformance dashboardsupsell strategystrategic account managementB2B client management
Soft skills
communicationpresentationcollaborationproblem-solvingmentorshipstrategic thinkingrelationship buildingproactive mindsetempathyconstructive feedback