Customer Experience Coordinator

Quartermaster

Hypercare CX Coordinator delivering exceptional support to homeowners and Pros in Toronto. Managing project workflows and collaborating with internal teams to enhance customer experience.

Posted 6/5/2026full-timeToronto • 🇨🇦 CanadaJunior💰 CA$75,000 - CA$80,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer supportwritten communicationjudgmentattention to detailproactive mindsetadaptable mindset

Industry Keywords

marketplace environmentsproject managementcustomer interactions

About the role

Key responsibilities & impact

Provide fast, real-time support to homeowners and Pros
Manage projects from intake through completion
Maintain high standards in customer interactions
Collaborate closely with internal teams

Requirements

What you’ll need

1+ years of experience in customer support or marketplace environments
Excellent written communication skills
Strong judgment and attention to detail
Proactive and adaptable mindset

Benefits

Comp & perks

Health, dental, and wellness coverage
Tech allowance
Pregnancy and parental leave policies
30 days of PTO annually, including company-wide closures