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Quartermaster

Customer Experience Coordinator

Quartermaster

Hypercare CX Coordinator delivering exceptional support to homeowners and Pros in Toronto. Managing project workflows and collaborating with internal teams to enhance customer experience.

Posted 6/5/2026full-timeToronto • 🇨🇦 CanadaJunior💰 CA$75,000 - CA$80,000 per yearWebsite

About the role

Key responsibilities & impact
  • Provide fast, real-time support to homeowners and Pros
  • Manage projects from intake through completion
  • Maintain high standards in customer interactions
  • Collaborate closely with internal teams

Requirements

What you’ll need
  • 1+ years of experience in customer support or marketplace environments
  • Excellent written communication skills
  • Strong judgment and attention to detail
  • Proactive and adaptable mindset

Benefits

Comp & perks
  • Health, dental, and wellness coverage
  • Tech allowance
  • Pregnancy and parental leave policies
  • 30 days of PTO annually, including company-wide closures

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer supportwritten communicationjudgmentattention to detailproactive mindsetadaptable mindset