Technical CRM Executive

Quantum

Technical CRM Executive supporting affiliate marketing business with CRM initiatives using data-driven systems. Collaborating with teams to ensure effective, automated customer experiences in London.

Posted 6/18/2026full-timeLondon • 🇬🇧 United KingdomJuniorWebsite

Tech Stack

Tools & technologies

CloudJavaScriptSQL

About the role

Key responsibilities & impact

Internal SME of CRM-related systems
Responsible for all data and compliance activities across CRM systems
Supporting the CRM team with troubleshooting, training, and complex journey builds
Managing new IP warm-ups
QA for all data-related changes and system updates
Monitoring all customer interactions
Troubleshooting automation, journey, and HTML rendering issues
Developing new HTML modules
Work on launching SMS and potentially WhatsApp within SFMC
Working cross-functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns
Developing and managing campaign audiences

Requirements

What you’ll need

Either Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience
Strong data skills, including SQL and data quality control
Good working knowledge of HTML for email
Strong working knowledge of JavaScript
Understanding and ideally exposure with APIs and working with JSON Objects
Experience managing multiple priorities and adapting to changing requirements at short notice in a fast-paced environment
Ability to work to tight deadlines, both independently and under pressure, to deliver results for stakeholders
Commercially minded, data-literate, and highly analytical, with the ability to use raw data to generate insights and inform decisions

Benefits

Comp & perks

Private Health Care (Bupa)
Hybrid Working (3 days in office)
Travel Insurance
Competitive Base Salary
Company Bonus Scheme
Paid for AI Subscription (Claude / ChatGPT / Gemini)
Market-Leading Training Programme
Recognition & Reward Scheme
Annual Company Conference
Regular Happy Hours & Team Lunches
Free Coffee, Drinks & Snacks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLHTMLJavaScriptAPIsJSONdata quality controldata analysiscampaign managementautomation troubleshootingjourney building

Soft Skills

adaptabilitytime managementanalytical thinkingproblem-solvingcommunicationcollaborationattention to detailindependencepressure managementstakeholder management