Senior Commercial Insights Analyst
Quantum
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Audit and optimise the data landscape, evaluate existing dashboards, data sources, and reporting processes, identifying gaps and inefficiencies, and implementing improvements that reduce time-to-insight across recurring outputs
- Own commercial performance reporting, establish and maintain baseline KPIs across customer acquisition, retention, and conversion, delivering clear, structured reporting to commercial and marketing stakeholders
- Generate customer and cohort insights, conduct in depth behavioural analysis, including cohort and LTV modelling, to surface retention opportunities and inform customer strategy
- Build segmentation and targeting models, develop demographic and behavioural segmentation frameworks that are actively adopted into marketing campaigns, with performance tracked pre and post implementation
- Develop predictive and forecasting models, build data informed models to forecast channel performance and customer value, maintaining accuracy targets against actual outcomes
- Translate insight into commercial action, work cross functionally with marketing and commercial teams to ensure analytical output directly influences decisions, maintaining a documented insight to action audit trail
- Manage and evolve the analytical opportunity pipeline, maintain a prioritised register of analytical initiatives ranked by commercial impact, contributing to and supporting delivery of the broader Commercial Insights roadmap
- Act as a strategic analytics partner - present findings to senior leadership, contribute to board level reporting, and serve as a trusted resource for data informed decision making across the business
Requirements
- Degree in a maths or science based subject
- Strong written and verbal communication skills, with the ability to present clearly to both technical and non-technical stakeholders
- Solid hands-on experience with analytics and data tools, including Google Analytics, Tableau, Excel, Google BigQuery, and a strong understanding of SQL
- Commercially minded and data informed, with a genuine interest in applying testing, research, and analytics to support and justify business decisions
- Experience working with marketing data across acquisition, conversion, and retention funnels - ideally within an affiliate or performance marketing environment
- Organised and self directed, able to manage multiple priorities and deliver thoughtfully in a fast-paced environment
- Technically confident and analytically strong, with experience navigating large, complex datasets and turning them into clear, actionable insights
- Collaborative and communicative, with excellent written and verbal English skills and a natural ability to work as part of a cross-functional team
Benefits
- Private Health Care (Bupa)
- Hybrid Working (3 days in office)
- Travel Insurance
- Competitive Base Salary
- Company Bonus Scheme
- Market-Leading Training Programme
- Recognition & Reward Scheme
- Annual Company Conference (previous destinations: Vienna, Bologna, Dubrovnik, Thessaloniki)
- Regular Happy Hours & Team Lunches
- Free Coffee, Drinks & Snacks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysiscohort analysisLTV modellingpredictive modellingforecastingsegmentationKPI establishmentdata reportingbehavioural analysisdata optimisation
Soft Skills
communicationpresentation skillscollaborationorganisational skillsself-directedanalytical thinkingstrategic thinkingcross-functional teamworkproblem-solvingtime management