Customer Success Strategy Intern
Quantum Metric
internship
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $20 - $25 per hour
Job Level
About the role
- Perform analyses of data related to customer usage and buying patterns
- Prepare and present presentations to relevant stakeholders
- Analyze open ended customer feedback and identify key insights
- Support the creation of reports and dashboards to be utilized by the team
- Collaborating with the team to ensure customer satisfaction and retention
- Perform system and document audits looking for patterns
- Rectify inconsistencies in customer related datasets
Requirements
- Excellent communication and interpersonal skills
- Strong organizational skills and an attention to detail
- Understanding of digital and web analytics
- Strong problem-solving skills and the ability to manage multiple tasks simultaneously
- Strong knowledge of Microsoft Excel and PowerPoint or Google Sheets and Slides
- Ability to learn fast and make a difference
- Experience with SalesForce CRM is a plus
- Education level: currently enrolled in a Bachelors program as a Junior or Senior, or recent grad
Benefits
- 12 week program with 20hrs / week
- Weekly meetings with Internship Mentor
- Flexible work environments
- MacBook and awesome swag delivered to your door
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdigital analyticsweb analyticsreport creationdashboard creationdata auditingdata rectificationMicrosoft ExcelMicrosoft PowerPointSalesForce CRM
Soft Skills
communication skillsinterpersonal skillsorganizational skillsattention to detailproblem-solving skillsmultitaskingfast learner