Customer Support Engineer

Quantum Machines

Customer Support Engineer providing technical support for strategic quantum computing partner. Building relationships and ensuring successful implementation and utilization of QM solutions.

Posted 5/17/2026full-timeRemote • 🇫🇷 FranceMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

LinuxPython

About the role

Key responsibilities & impact

Build and nurture strong relationships with key stakeholders, becoming a trusted advisor on their technical, scientific, and operational needs.
Translate complex customer requirements into actionable technical solutions.
Work closely with the customer to achieve their quantum computing research objectives.
Lead onboarding sessions for new users, ensuring seamless adoption of QM products.
Conduct comprehensive training sessions, covering topics from basic functionality to advanced applications tailored to customer needs.
Act as the primary contact for customer inquiries and issues, leading troubleshooting efforts in collaboration with R&D and product teams to provide timely and effective resolutions.
Lead technical installations and integration of QM solutions for the customer.
Maintain a comprehensive understanding of the customer’s ongoing issues, requests, and resolutions.

Requirements

What you’ll need

MSc in experimental physics, with hands-on experience – Must.
PhD - Advantage.
Experience with superconducting physics – Advantage.
Customer-facing and service-oriented mindset.
Proven track record in a client-facing support or success role - Advantage.
Proficiency in Python – Must.
Familiarity with Linux environments, basic IT concepts, and networking principles.
Independent, responsible, self-motivated with a can-do attitude.
Excellent verbal and written skills in English.
French – Advantage.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Quantum Machines Website LinkedIn All Job Openings 51 - 200 employees Quantum Machines envisions a new technological age. A time when quantum computing revolutionizes entire industries, solves global problems, and drives unprecedented innovation. Customer Support Engineer Job not on LinkedIn 🔥 12 minutes ago 🇫🇷 France – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🗣️🇫🇷 French Required Linux Python Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Build and nurture strong relationships with key stakeholders, becoming a trusted advisor on their technical, scientific, and operational needs.
Translate complex customer requirements into actionable technical solutions.
Work closely with the customer to achieve their quantum computing research objectives.
Lead onboarding sessions for new users, ensuring seamless adoption of QM products.
Conduct comprehensive training sessions, covering topics from basic functionality to advanced applications tailored to customer needs.
Act as the primary contact for customer inquiries and issues, leading troubleshooting efforts in collaboration with R&D and product teams to provide timely and effective resolutions.
Lead technical installations and integration of QM solutions for the customer.
Maintain a comprehensive understanding of the customer’s ongoing issues, requests, and resolutions. 🎯 Requirements
MSc in experimental physics, with hands-on experience – Must.
PhD - Advantage.
Experience with superconducting physics – Advantage.
Customer-facing and service-oriented mindset.
Proven track record in a client-facing support or success role - Advantage.
Proficiency in Python – Must.
Familiarity with Linux environments, basic IT concepts, and networking principles.
Independent, responsible, self-motivated with a can-do attitude.
Excellent verbal and written skills in English.
French – Advantage. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Expert Support Technique, Comptable 🕒 3 days ago Pennylane 501 - 1000 ☁️ SaaS 💳 Fintech 🤝 B2B Website LinkedIn All Job Openings Expert technical support specialist ensuring reliable usage of Pennylane's platform for accounting firms' clients. Collaborating with internal teams to analyze issues and improve user experience. 🇫🇷 France – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🗣️🇫🇷 French Required SQL Ingénieur(e) Service Client – Senior Customer Support Engineer 🕒 May 8 PerkinElmer 5001 - 10000 🔬 Science 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Customer Support Engineer managing installation and maintenance of laboratory instruments. Collaborating with clients across France to ensure optimal operations and customer satisfaction while providing technical training. 🇫🇷 France – Remote ⏰ Full Time 🟠 Senior 📞 Support Engineer 🗣️🇫🇷 French Required Technical Support Engineer 🕒 April 24 Pennylane 501 - 1000 ☁️ SaaS 💳 Fintech 🤝 B2B Website LinkedIn All Job Openings Technical Support Engineer managing technical support and ensuring user satisfaction for Pennylane's financial management software. Collaborating with teams to troubleshoot and resolve issues efficiently. 🇫🇷 France – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🚫👨‍🎓 No degree required 🗣️🇫🇷 French Required SQL Telephony Infrastructure Support Engineer – M/F 🕒 April 24 RATP Dev USA 10,000+ employees 🚗 Transport 🏢 Enterprise 🤝 B2B Website LinkedIn All Job Openings Ingénieur Support Infrastructures Téléphonie chez RATP, garant de la qualité des systèmes Télécoms. Assure l'exploitation et l'administration des infrastructures téléphoniques. 🇫🇷 France – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🗣️🇫🇷 French Required Linux VMware Technical Support Engineer 🕒 April 21 Didomi 51 - 200 📋 Compliance ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Technical Support Engineer assisting Didomi customers with technical inquiries. Helping customers resolve issues and providing feedback to enhance features. 🇫🇷 France – Remote 💰 Series B on 2021-07 ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🗣️🇫🇷 French Required View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Pythonsuperconducting physicsLinuxIT conceptsnetworking principles

Soft Skills

customer-facing mindsetservice-oriented mindsetindependentresponsibleself-motivatedcan-do attitudeexcellent verbal communicationexcellent written communication

Certifications

MSc in experimental physicsPhD