Solutions Engineer

• Serve as the technical lead during due diligence with payer product, IT, security, and operations teams
• Articulate complex data integration and exchange strategies (e.g., API capabilities, claims data ingestion, eligibility feeds) required for fully insured product line integration
• Design and present the technical architecture for standing up our solution as a scalable offering for the payer's ASO book of business
• Address technical inquiries related to security, compliance (HIPAA, HITRUST), data governance, and scalability
• Conduct compelling, tailored product demonstrations and presentations for employer groups, benefit consultants, and brokers
• Translate technical features into tangible business benefits (ROI, clinical value) relevant to HR and Finance stakeholders
• Lead technical scoping sessions, ensuring clarity on implementation requirements, data exchange methods, and configuration options
• Develop and customize technical proposals, Statements of Work (SOWs), and security questionnaires (e.g., vendor risk assessments)
• Create and maintain a best-in-class demonstration environment that showcases the product’s capabilities for both payer and employer use cases
• Collaborate with the Product Management team to relay critical technical feedback and market requirements gathered during the sales process
• Train and enable the Health Plan and Employer sales teams on new product features, competitor analysis, and effective technical positioning
• Act as the liaison between the sales organization and the implementation/engineering teams to ensure a seamless handoff post-sale

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