
Senior Engagement Manager
Quantiphi
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead the delivery management of multi-functional medium/large scale AWS programs, covering project planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning.
- Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes, constantly identify and develop new business opportunities.
- Work with engineering leads in strategizing and executing multi-year roadmap on portfolio of products, applications, and services.
- Ensure quality execution and proactively identify potential customer issues and resolve them with speed and efficiency, to drive satisfaction, outcomes, and deliver positive customer partner experience.
- Coordinate, measure, monitor and communicate on program(s) health.
- Actively contribute to org-wide strategies, in defining and implementing those along with contributing to team’s roadmap and portfolio of services in alignment to the wider organization.
- Maintain a relentless focus across the team on continuous improvement, planning and implementing changes to process, service and technology to transform how the team operates.
- Build a collaborative environment - coach/mentor team members.
- Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract.
Requirements
- Master's degree or equivalent practical experience.
- Minimum 8 yrs of experience in delivering digital transformation projects to global clients.
- Experience in program management, client service, and/or management consulting.
- Knowledge of leading teams on projects using agile methodology and frameworks like scrum, kanban or XP, etc.
- Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises.
- Aptitude in business analysis and leveraging quantitative analysis techniques for decision making.
- Ability to work with minimal supervision in a dynamic and time sensitive work environment.
- Knowledge and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing - AWS exposure is a value addition.
- Team management experience is a must.
Benefits
- Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
- Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
- Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
- Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.
- Ample opportunities to learn, grow and interact with colleagues from varied experience and backgrounds around the globe.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementdigital transformationagile methodologyscrumkanbanXPbusiness analysisquantitative analysiscloud computingAWS
Soft Skills
communication skillsteam managementcoachingmentoringcollaborationproblem-solvingaccountabilitycontinuous improvementcustomer satisfactionleadership
Certifications
Master's degree