Quantiphi

Senior Engagement Manager

Quantiphi

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Lead the delivery management of multi-functional medium/large scale AWS programs, covering project planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning.
  • Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes, constantly identify and develop new business opportunities.
  • Work with engineering leads in strategizing and executing multi-year roadmap on portfolio of products, applications, and services.
  • Ensure quality execution and proactively identify potential customer issues and resolve them with speed and efficiency, to drive satisfaction, outcomes, and deliver positive customer partner experience.
  • Coordinate, measure, monitor and communicate on program(s) health.
  • Actively contribute to org-wide strategies, in defining and implementing those along with contributing to team’s roadmap and portfolio of services in alignment to the wider organization.
  • Maintain a relentless focus across the team on continuous improvement, planning and implementing changes to process, service and technology to transform how the team operates.
  • Build a collaborative environment - coach/mentor team members.
  • Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract.

Requirements

  • Master's degree or equivalent practical experience.
  • Minimum 8 yrs of experience in delivering digital transformation projects to global clients.
  • Experience in program management, client service, and/or management consulting.
  • Knowledge of leading teams on projects using agile methodology and frameworks like scrum, kanban or XP, etc.
  • Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises.
  • Aptitude in business analysis and leveraging quantitative analysis techniques for decision making.
  • Ability to work with minimal supervision in a dynamic and time sensitive work environment.
  • Knowledge and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing - AWS exposure is a value addition.
  • Team management experience is a must.
Benefits
  • Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
  • Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
  • Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
  • Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.
  • Ample opportunities to learn, grow and interact with colleagues from varied experience and backgrounds around the globe.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementdigital transformationagile methodologyscrumkanbanXPbusiness analysisquantitative analysiscloud computingAWS
Soft Skills
communication skillsteam managementcoachingmentoringcollaborationproblem-solvingaccountabilitycontinuous improvementcustomer satisfactionleadership
Certifications
Master's degree