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About the role
Key responsibilities & impact- Provide timely and effective guidance to employees and managers on HR policies, procedures, and best practices.
- Serve as a trusted point of contact for employee inquiries, concerns, and grievances, ensuring they are addressed with empathy and discretion.
- Assist in resolving employee relations issues, including performance management, disciplinary actions, and conflict resolution, escalating complex cases to the HRBP, APAC.
- Support the full employee lifecycle, from onboarding to offboarding.
- Collaborate with the talent acquisition team to support recruitment and selection processes for the service center.
- Assist in the implementation of performance management cycles, including goal setting, performance reviews, and calibration sessions.
- Support leads in identifying training needs and support the delivery of learning and development programs.
- Work with the Global HRBPs to understand business priorities and translate them into people initiatives.
- Contribute to the development and implementation of HR projects related to employee engagement, culture, and retention.
- Analyze HR metrics for the local workforce (e.g., turnover, absenteeism, engagement survey results) to identify trends and provide data-driven insights to leadership.
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3-5 years of experience in an HR generalist, HR advisor, or similar role.
- Strong knowledge of local labor laws and HR best practices in Chennai.
- Excellent interpersonal, communication, and relationship-building skills.
- High level of empathy and discretion, with the ability to handle confidential information.
- Proven ability to work independently and manage multiple priorities in a fast-paced environment.
- Proficiency in HRIS (WorkDay preferred), Google docs/slides/etc, and Microsoft Office Suite (particularly strong data analysis using Excel is a must).
- A proactive, solutions-oriented mindset with a strong desire to learn and grow within the HR field.
- Experience in an offshore or shared services environment is a plus.
Benefits
Comp & perks- Performance bonus
- Equity
- Comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR policiesperformance managementconflict resolutionemployee relationsdata analysisonboardingoffboardingtraining needs assessmentemployee engagementHR metrics
Soft Skills
interpersonal skillscommunication skillsrelationship-buildingempathydiscretionindependencetime managementsolutions-oriented mindsetadaptabilityproactive attitude