Operational Excellence Intern

Qualus

Operational Excellence Intern supporting process improvement, workforce development, and document governance at Qualus, a power infrastructure solutions firm. Assisting with AI-enabled content, workflows, and project coordination.

Posted 9/2/2026full-timeRemote • Florida • 🇺🇸 United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and time-management skills while effectively drafting and refining technical documents. Proficient in utilizing Microsoft Office applications and AI-enabled tools to support operational excellence and process improvement initiatives.

Highest-signal resume keywords

Technical Document DraftingMicrosoft Office ProficiencyOrganizational DevelopmentCommunication AbilitiesProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Document DraftingProcess DocumentationWorkflow MappingVersion TrackingQuality ReviewData OrganizationDocument ControlContent FormattingObjective Development TrackingMeeting Coordination

Soft Skills

Strong Attention to DetailTime-Management SkillsVerbal CommunicationWritten CommunicationStakeholder Engagement

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsAI-Enabled ToolsDocument Management Systems

Industry Keywords

Operational ExcellenceTraining & DevelopmentContinuous ImprovementTechnical CommunicationsBusiness Administration

About the role

Key responsibilities & impact

Assist in drafting technical development objectives and learning materials using established processes and AI-enabled tools such as Microsoft Copilot
Review and refine draft content for consistency, clarity, formatting, and organizational standards
Track objective development progress and maintain status updates
Coordinate and facilitate reviews with technical subject matter experts
Follow up with stakeholders and SMEs to gather information, feedback, and approvals
Format and prepare policies, procedures, standards, work instructions, and training materials
Ensure documents follow templates, branding, and document control requirements
Support document updates, revisions, version tracking, and publishing
Assist with document audits and quality reviews
Assist with process documentation, workflow mapping, and continuous improvement initiatives
Gather and organize data for operational excellence projects
Identify opportunities to streamline administrative processes through automation, AI tools, and standardized workflows
Support knowledge management resources and repositories
Schedule meetings and coordinate communications with SMEs and project stakeholders
Maintain project trackers, action-item logs, and status dashboards
Prepare meeting notes, follow-up communications, and progress summaries
Provide general administrative support for Operational Excellence, Training & Development, and process improvement initiatives

Requirements

What you’ll need

Currently pursuing a degree program with sophomore standing or higher
Currently pursuing a degree in Business Administration, Organizational Development, Engineering Technology, Technical Communications, Education, Information Systems, or a related field
Strong organizational and time-management skills
Excellent written and verbal communication abilities
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams
Strong attention to detail and ability to manage multiple tasks simultaneously

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability coverage
401(k) match
Flexible Spending Accounts
Employee Assistance Program (EAP)
Parental leave
Paid time off
Holidays