Qualus

Training and Development Administrator

Qualus

full-time

Posted on:

Location Type: Office

Location: Lake Mary • Florida • 🇺🇸 United States

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Job Level

Junior

About the role

  • Performs training duties for both internal and externally delivered courses
  • Execute event logistics for training programs. Including but not limited to: room set up and AV, food and beverage ordering, travel, social events, materials creation, and shipping
  • File management of training materials, presentations, and recorded sessions as well as training documentation
  • Manage training registrations (enrollment and payment communication, scheduling, invites, etc.) and follow up as needed
  • Conduct surveys for delivery upon completion of courses and generate reporting for continuous improvement
  • Develops metrics that continually evaluates the effectiveness of programs and makes recommendations for updating and enhancement
  • Update course content as needed and coordinates learning curriculum with subject matter experts
  • Drive awareness and participation of programs and offerings through training communications
  • Work closely with sales, marketing, and other departments to ensure cohesive branding and effective promotional materials
  • Maintain relationships with clients and stakeholders through networking and effective communication.
  • Keep up with trending and the latest external training opportunities through appropriate industry channels
  • Build and deliver surveys for delivery upon course completion including but not limited to the feedback on course content, amenities, and other components of the training activity or course

Requirements

  • Bachelor’s degree or equivalent on the job experience
  • 1-3 years’ experience in training, event management, marketing, or administrative role
  • Must be able to handle multiple types of events (in-person, webinar, etc) in parallel with ease with great attention to detail
  • Must be able to pivot priorities efficiently in a fast-paced environment
  • Strong organizational skills and strong interpersonal skills in interacting with management, technical support staff, suppliers, and clients
  • Excellent communication skills, written and verbal
  • Understanding of training and development and training modalities
  • Ability to support or manage multiple ongoing projects and prioritize initiatives
  • Prior experience with administration of a Learning Management System preferred (UKG Pro Learning or Schoox a plus)
  • Strong technical ability including, Power Point, Word and Excel, experience in course building software such as Storyline or Articulate a plus
  • Experience with Canva is preferred
  • Experience with VantagePoint Deltek is a preferred
  • Experience with registration software is a plus
  • Basic video editing skills a plus
  • Travel up to 10% as needed to assist in training facilitation or coordination
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • EAP
  • Parental Leave
  • Paid time off
  • Holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event managementtraining developmentcourse content updatingmetrics developmentadministration of Learning Management Systemvideo editingcourse building softwareregistration managementsurvey creationreporting
Soft skills
organizational skillsinterpersonal skillscommunication skillsattention to detailability to pivot prioritiesnetworkingproject managementcollaborationcustomer relationship managementadaptability