Associate System Administrator – MS Exchange, Active Directory
Ferguson
AzureCloudServiceNow
Business Applications System Administrator II
Qualtrics
full-time
Posted on:
Location: Utah • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Go
About the role
- Maintain usability, stability, and security of Qualtrics' corporate SaaS applications
- Govern system utilization, implement system changes and upgrades to drive efficiency
- Provide technical support and resolve complex end-user requests (including app installations)
- Act as subject-matter-expert for platforms such as Slack, JIRA, Coda, Highspot
- Establish system roadmaps, governance best practices, and strategic initiatives
- Document procedures, policies, and enablement materials
- Collaborate with business stakeholders across departments to understand needs and resolve issues
- Train and mentor junior team members and own internal team processes
- Own and lead strategic initiatives that span multiple departments
Requirements
- Enjoy learning & growing amidst ever-changing technology
- Skilled in troubleshooting within technical systems
- Skilled in training & mentoring junior members
- Bachelor's Degree
- 3 years of relevant systems administration/help-desk work experience (preferred)
- Fluent in English
- Experience working in automations or scripting preferred
- Experience with corporate SaaS platforms such as Slack, JIRA, Coda, Highspot
- Experience performing system administration tasks: provisioning, troubleshooting, configuration, end-user support, app installations
- Ability to collaborate with stakeholders across Engineering, Security, Procurement, and Go-To-Market
