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Business Analyst
Quality DigitalBusiness Analyst at Quality Digital overseeing medium complexity digital projects and managing client relationships. Ensuring high-value deliveries and tracking performance against KPIs.
About the role
Key responsibilities & impact- Manage medium-complexity digital projects in partnership with clients, building strong relationships and loyalty while ensuring high-value deliveries aligned with our clients' expectations.
- Identify and map opportunities, directing potential upselling and cross-selling to our sales team.
- Collaborate with the team to understand the impact of solutions developed for our clients and on the end user.
- Create and manage the project schedule based on sprint development.
- Monitor scope compliance in terms of deliverables and monthly hours consumption.
- Track project performance KPIs together with the client.
Requirements
What you’ll need- Bachelor's degree (in progress or completed).
- Advanced knowledge of performance KPIs.
- Familiarity with agile methodologies.
- Experience managing digital projects from kickoff through project closure.
- The following are considered a plus:
- English and/or Spanish.
Benefits
Comp & perks- Meal and/or grocery allowance for food purchases 🍴
- Medical and dental coverage for you and your family 💙
- Pharmacy discount program for medication 💊
- Childcare assistance in accordance with current policy 🍼
- Partnership with SESC for a variety of cultural and leisure programs ✈
- Partnerships to support language studies, technology training and online course platforms 📚
- Payroll-deductible loans with attractive rates + financial education program 💰
- Corporate University and learning paths covering technology, soft skills, market trends and more 👨💻
- Employee referral program with potential rewards and bonuses 🎁
- Group life insurance ⛑
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project ManagementKPI TrackingAgile MethodologiesDigital Project ManagementScope Compliance Monitoring
Soft Skills
Relationship BuildingCollaborationCommunication
Certifications
Bachelor's Degree