Billing Analyst

Quality Carriers, Inc.

Billing Analyst invoicing specialized customer accounts for Quality Carriers, a North American transportation and logistics company. Researching discrepancies, validating fees, and resolving disputed invoices.

Posted 8/12/2026full-timeRemote • Florida, Illinois, Ohio, Tennessee, Texas, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accurate billing processes, including invoice generation and discrepancy resolution, while maintaining strong communication and organizational skills. Proficient in utilizing billing applications and Microsoft Office Suite to enhance operational efficiency.

Highest-signal resume keywords

Billing AccuracyRoot Cause AnalysisDispute ResolutionMicrosoft Office Suite ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Invoice GenerationBilling Application ProficiencyRoot Cause AnalysisDispute ResolutionFee Validation

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationProblem-Solving SkillsExcellent Organization SkillsTeam Mentality

Certifications & Qualifications

Associate Degree in BusinessAssociate Degree in FinanceBachelor's Degree in Business (Preferred)Bachelor's Degree in Finance (Preferred)

Industry Keywords

Billing ProcessCustomer ContractsAffiliate TerminalsBilling DiscrepanciesRevenue Maximization

About the role

Key responsibilities & impact

Invoice customers with specialized billing needs accurately using customer contracts and other sources to validate charges
Handle billing for new Affiliate terminals and specialized billing projects as acquired
Support other billing staff locally and in the field
Bill invoices weekly within a robust billing application to maximize revenue
Research billing discrepancies and perform root cause analysis
Communicate with the field to ensure accurate billing
Research multiple source documents to ensure correct fees are charged
Compare customer contracts to driver paperwork to ensure accurate billing and understand the impact of fees on driver pay
Investigate and implement corrective action for disputed invoices
Identify areas for improvement within the billing process

Requirements

What you’ll need

Ability to multitask
Excellent verbal and written communication
Strong attention to detail
Problem-solving skills
Dispute resolution regarding root cause analysis
Excellent organization skills
Team mentality
Self-motivated
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
Required associate degree in Business or Finance
Bachelor's degree in Business or Finance related field preferred
Monday through Friday, 8:00 a.m. to 5:00 p.m.
0% travel required

Benefits

Comp & perks

Medical
Dental/Vision
Basic Life/Voluntary Life
Short Term and Long Term Disability
Flexible Spending Account and Health Savings Account
Digital health through Recuro
Employee Assistance Program
401k Employer Match and Roth Retirement Savings Plan
Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible}
Additional Voluntary Benefits