Qualified

Lead Qualified Success Architect

Qualified

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $171,200 - $329,200 per year

Job Level

Senior

About the role

  • Coming to work with an amazing and talented team
  • Working hard, learning a ton, and having fun every day
  • Delivering and leading customers through the Qualified Implementation Framework
  • Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products
  • Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives
  • Establish a deep consultative relationship with various client business units
  • Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products
  • Conduct Quarterly Business Reviews with key stakeholders
  • Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials
  • Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap
  • Executive analysis of customer health score to achieve renewal targets

Requirements

  • 10+ years of Mid Market/Enterprise software experience
  • Excellent interpersonal, communication, persuasion, presentation and writing skills
  • Deep working knowledge of Salesforce CRM
  • Working knowledge of marketing automation systems
  • Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
  • Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
  • Must be willing to work in a fast-paced startup environment with multiple roles
  • You possess a bachelor's degree
  • Passion for making customers successful with software solutions.
Benefits
  • Unleash Your Potential
  • Accommodations
  • Posting Statement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce CRMHTMLCSSJavaScriptSaaS applicationsmarketing automation systemstechnical architecturedata modelingproblem-solvingcustomer health analysis
Soft Skills
interpersonal skillscommunication skillspersuasion skillspresentation skillswriting skillscoachingconsultative relationship buildingstakeholder engagementcustomer advocacyadaptability
Certifications
bachelor's degree