Senior Revenue Cycle Relationship Manager, EHR platform

Qualifacts

Senior Revenue Cycle Relationship Manager at Qualifacts managing client relationships and accounts in healthcare. Responsible for maintaining strong client engagement and overseeing revenue cycle success, requiring extensive healthcare experience.

Posted 5/15/2026full-timeTampa • Florida, Tennessee • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Building and maintaining strong, long-lasting relationships with clients, becoming their trusted advisor and advocate within the company
Proactively managing a portfolio of RCM client accounts, ensuring the timely and effective delivery of our services by way of delegation and direction of work to operations team
Collaborating with cross-functional teams to ensure a smooth and efficient onboarding process for new RCM clients
Continuously monitoring key performance indicators (KPIs) and financial metrics for clients, identifying areas for improvement and recommending strategies to optimize revenue cycles
Regularly communicating with clients to provide updates on their account status, share industry insights, and offer best practices; gathering client feedback and insights to drive product improvements and enhancements

Requirements

What you’ll need

Bachelor's degree, plus 4 years of related experience in client success, account management in healthcare or RCM industry; or postgraduate degree and 2 years of related experience
Experience in a customer facing role in healthcare with increasing levels of responsibility using EHR applications for medical billing, or Behavioral Healthcare billing
Experience with state billing requirement and insurance standards across different states
Deep understanding of revenue cycle management processes and healthcare billing with proven success with increasing complex accounts

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EHR applicationsmedical billingBehavioral Healthcare billingrevenue cycle managementfinancial metricskey performance indicatorsaccount managementclient successbilling requirementsinsurance standards

Soft Skills

relationship buildingclient advocacycommunicationcollaborationproactive managementdelegationstrategic recommendationfeedback gatheringinsight sharingproblem solving

Certifications

Bachelor's degreepostgraduate degree