Solutions Consultant – EHR Platform Sales Demos
Qualifacts
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado, Massachusetts, New York, Oklahoma, Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide multi-hour software demonstrations and training (on-site and off-site) to employees, prospects and existing customers
- Setup, configure, and maintain demonstration database(s)
- Conduct appropriate research and analysis on prospective customer needs and state requirements in order to appropriately tailor product conversations and demonstrations
- Consult with staff at all levels of a prospect’s organization (C level, Director level and End User) to drive needs analysis and answer product related questions, technical questions, and process questions
- Drive the sales process through other marketing efforts (i.e., trade shows) as needed
- Develop and regularly update demonstration materials (internal, external, and client-specific)
- Participate in customer user groups and product advisory boards as a technical expert and Product SME
- Liaison with other internal departments (i.e., help desk, product, projects, quality assurance/testing, implementation services) as needed to ensure sales demo/implementation objectives are in current alignment with product evolution/customer needs and new customers are properly transitioned into implementation
Requirements
- Bachelor’s Degree, preferably in a technical or behavioral health field. Equivalent additional years’ work experience may be considered in lieu of degree
- 2+ years’ experience as a Software Solutions/Systems Consultant delivering product demonstrations and/or software training via multiple modes of delivery (face-to-face, one-on-one, e-learning, web, etc.)
- In lieu of systems consulting experience, 3+ years’ combined experience in the following areas may be considered: Software Solutions/Systems Consultant, highly technical healthcare software sales/account management role or EHR systems focused role (implementation/training/support/or product analysis, etc.) or behavioral healthcare industry (i.e., counselor, therapist, case manager, biller, nurse, psychiatrist, management)
- Hands on experience with EHR or EMR systems
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software demonstrationssoftware trainingneeds analysisproduct consultingdatabase configurationtechnical supportimplementationproduct analysisEHR systemsEMR systems
Soft skills
communicationinterpersonal skillsorganizational skillsconsultative sellingcustomer engagementadaptabilitycollaborationproblem-solvingpresentation skillstraining delivery