Vice President, Business Development – Tech, Media, Communications

Qualfon

VP of Business Development driving new-logo revenue growth by identifying and closing BPO/CX partnerships within Tech, Media, Communications industries. Positioning Qualfon as the best CX partner of choice.

Posted 7/20/2026full-timeRemote • 🇺🇸 United StatesLead💰 $150,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in BPO, CX, and managed services sales, with a strong focus on building executive-level relationships and executing account-based sales strategies. Proven ability to negotiate complex commercial terms and drive urgency across teams to meet client needs.

Highest-signal resume keywords

BPO Sales ExperienceAccount-Based Sales StrategiesExecutive-Level CommunicationNegotiation SkillsCommercial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementDeal StructuringPricing StrategyPipeline ManagementContract Negotiation

Soft Skills

Stakeholder ManagementTrusted AdvisorUrgency and Accountability

Tools & Technologies

Digital Transformation SolutionsAI SolutionsAutomation ToolsAnalytics Tools

Industry Keywords

TechMediaCommunicationsCompliance-Driven EnvironmentsContact Center Operations

About the role

Key responsibilities & impact

Own new-logo revenue targets within the Tech, Media, Communications vertical
Build and manage a robust pipeline of qualified prospects through outbound prospecting
Identify target accounts across CX, Tech and Sales with BPO/CX outsourcing needs
Represent Qualfon at industry conferences and trade shows (e.g., CCW)
Develop and execute account-based sales strategies for high-priority prospects
Lead the full sales cycle from initial outreach through contract signature
Partner with Solutions and Delivery teams to shape compelling proposals
Negotiate commercial terms, pricing structures, and contract frameworks
Build multi-year growth narratives and business cases for C-suite buyers
Build and maintain executive-level relationships with prospective client stakeholders
Act as a trusted advisor by understanding prospects' business goals
Lead strategic discovery sessions and executive-level pitch presentations
Act as the internal "quarterback" for new deal pursuits, aligning stakeholders across teams
Drive urgency and accountability across internal teams to meet client timelines

Requirements

What you’ll need

10+ years of experience in BPO, CX, or managed services sales
Proven success selling into Tech, Media, Communications organizations
Executive-level communication, negotiation, and stakeholder management skills
Strong commercial and financial acumen, including deal structuring and pricing strategy
Experience selling into regulated, compliance-driven environments
Familiarity with contact center operations, digital channels, and back-office services
Experience working with global delivery models
Exposure to AI, automation, analytics, or digital transformation solutions as sales differentiators

Benefits

Comp & perks

Medical, Dental, Vision
Employee Assistance Program
Life and Accidental Death & Dismemberment
Short Term Disability
Long Term Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Protection
Pet Insurance
401k
Paid time off (PTO) benefits based on Company policies
Colorado residents eligible for Paid Sick and Safety Leave