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About the role
Key responsibilities & impact- Support customers via phone and email with new policy quotes and billing inquiries.
- Process endorsements, cancellations, and coverage updates with precision.
- Navigate underwriting questions and help clients understand their protection.
- Ensure all transactions meet industry regulations and internal quality standards.
Requirements
What you’ll need- You have a background in customer service.
- Call center experience is a plus.
- You take pride in accuracy, especially when handling important legal documents and applications.
- You can turn complex insurance jargon into clear, helpful advice for customers.
- You can pass a background check and are committed to the full 8-week training schedule.
Benefits
Comp & perks- We cover your pre-licensing coursework and the cost of two attempts for your state exam.
- Access to medical, dental, and vision insurance to keep you and your family healthy.
- Equipment Provided: We set you up with the technology you need to succeed in a remote environment.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Effective CommunicationAttention to Detail
