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Qualfon

Property & Casualty Insurance Licensing Program

Qualfon

Provide customer support for insurance inquiries at Qualfon. Manage quotes, policy changes, and billing inquiries in a flexible remote setting.

Posted 6/30/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $23 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and effective communication, particularly in translating complex insurance concepts into understandable advice. Committed to accuracy and compliance with industry regulations while processing transactions and handling legal documents.

Highest-signal resume keywords
Customer Service ExperienceCall Center ExperienceAccuracy in Document HandlingInsurance KnowledgeRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Effective CommunicationAttention to Detail
Industry Keywords
Policy QuotesBilling InquiriesEndorsementsCancellationsCoverage UpdatesUnderwriting QuestionsLegal DocumentsQuality Standards

About the role

Key responsibilities & impact
  • Support customers via phone and email with new policy quotes and billing inquiries.
  • Process endorsements, cancellations, and coverage updates with precision.
  • Navigate underwriting questions and help clients understand their protection.
  • Ensure all transactions meet industry regulations and internal quality standards.

Requirements

What you’ll need
  • You have a background in customer service.
  • Call center experience is a plus.
  • You take pride in accuracy, especially when handling important legal documents and applications.
  • You can turn complex insurance jargon into clear, helpful advice for customers.
  • You can pass a background check and are committed to the full 8-week training schedule.

Benefits

Comp & perks
  • We cover your pre-licensing coursework and the cost of two attempts for your state exam.
  • Access to medical, dental, and vision insurance to keep you and your family healthy.
  • Equipment Provided: We set you up with the technology you need to succeed in a remote environment.