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Qualfon

Property & Casualty Insurance Licensing Program

Qualfon

Join Qualfon's training program to become a Licensed P&C Insurance Expert. Support customers with policy management and billing inquiries while growing your career.

Posted 5/27/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $23 per hourWebsite

About the role

Key responsibilities & impact
  • Support customers via phone and email with new policy quotes and billing inquiries.
  • Process endorsements, cancellations, and coverage updates with precision.
  • Navigate underwriting questions and help clients understand their protection.
  • Ensure all transactions meet industry regulations and internal quality standards.

Requirements

What you’ll need
  • You have a background in customer service.
  • Call center experience is a plus.
  • You aren't looking for a "gig", you want a career pathway with stability and upward mobility.
  • You take pride in accuracy, especially when handling important legal documents and applications.
  • You can turn complex insurance jargon into clear, helpful advice for customers.
  • You can pass a background check and are committed to the full 8-week training schedule.
  • All agents are required to have wired internet service installed directly into their home.

Benefits

Comp & perks
  • We cover your pre-licensing coursework and the cost of two attempts for your state exam.
  • Access to medical, dental, and vision insurance to keep you and your family healthy.
  • Training Phase: $18.00/hr up to 64 hours
  • Licensed Phase: $22.50/hr (upon passing the state exam)
  • Equipment Provided: We set you up with the technology you need to succeed in a remote environment.
  • Total Vocation Support: We don't just train you for a task; we invest in your growth as an individual.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer serviceaccuracycommunicationproblem-solvingadviceattention to detailnavigating complex informationcommitmentadaptabilityinterpersonal skills