Pharmacy Customer Service Representative
Qualfon
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Idaho, South Carolina, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $14 per hour
Job Level
Junior
About the role
- Answer incoming calls and assist customers, pharmacies, and doctor offices.
- Research information in databases to resolve customer service issues
- Maintain composure in escalated situations
- Operate accurately and efficiently in a fast-paced environment
- Handle multiple responsibilities at one time
- 100% attendance during training
Requirements
- At least 1 year of Call Center experience required.
- At least 1 year of work at home experience required.
- Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
- Excellent verbal, written, and listening skills
- Professional and articulate voice
- Ability to multi-task in several computer applications at once while holding a conversation with a customer
- Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude
- Computer savvy and can resolve minor technical issues with minimal assistance
- Basic math skills required
- Ability to problem solve
- At least 18 years of age or older
- High School Diploma or GED
Benefits
- Medical, dental benefits, vision and life & accident insurance for full-time employees
- Competitive wages
- Opportunities to earn additional income through incentives
- Paid time off
- Paid Training
- Employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Call Center experiencework at home experiencebasic math skillsproblem solving
Soft skills
self-motivatedindependentexcellent verbal skillsexcellent written skillsexcellent listening skillsprofessional voicemulti-taskingcomposure in escalated situationsability to work in a fast-paced environmentprofessional attitude
Certifications
High School DiplomaGED