Qualdoc

Commercial Operations – Partner Relations Manager

Qualdoc

full-time

Posted on:

Location Type: Hybrid

Location: Marietta • Ohio • United States

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Salary

💰 $90,000 - $110,000 per year

About the role

  • Oversee intake and processing of all incoming quote requests across the organization
  • Ensure timely acknowledgment and progression of all requests
  • Collaborate with estimating and engineering teams to validate scope, pricing, and lead times
  • Manage multiple active quotes simultaneously, including updates and revisions
  • Deliver completed quotes that meet accuracy standards and expected turnaround times
  • Serve as the primary commercial contact for assigned strategic partner organizations
  • Coordinate and participate in regular calls, meetings, and performance reviews
  • Maintain consistent communication and follow-up to support partner relationships
  • Ensure alignment between partner expectations and internal quoting processes
  • Act as a key point of contact during the pre-award/quoting phase
  • Respond promptly to inquiries, changes, and follow-up requests
  • Set clear expectations related to scope, timelines, and next steps
  • Provide proactive updates to both internal stakeholders and external partners
  • Represent the company with professionalism and a strong service-oriented approach
  • Interface with sales, estimating, engineering, manufacturing, and project management teams during quoting activities
  • Prepare clear and complete handoffs to Project Management for awarded projects
  • Identify potential risks, scope gaps, or assumptions early in the process and escalate as needed
  • Support updates and changes to active quotes as project details evolve
  • Promote consistency in quoting workflows, tools, and documentation
  • Identify recurring bottlenecks or quality issues affecting turnaround time
  • Recommend improvements to enhance efficiency as workload and complexity grow

Requirements

  • 5+ years of experience in sales, quoting, or commercial operations within a technical or manufacturing environment
  • Excellent written and verbal communication skills
  • Strong attention to detail with the ability to manage competing priorities
  • Demonstrated sense of urgency and ownership of responsibilities
  • Experience working cross-functionally in a fast-paced setting
  • Willingness to learn technical products related to electrical systems and infrastructure
  • Highly organized with consistent follow-through on tasks and commitments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
excellent written communicationexcellent verbal communicationstrong attention to detailability to manage competing prioritiessense of urgencyownership of responsibilitieshighly organizedconsistent follow-through