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Customer Service Representative, Hungarian
Quaker HoughtonCustomer Service Representative supporting Hungary operations for Quaker Houghton in a hybrid role. Requires Hungarian language skills and experience in customer service operations.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Operate JDE system in the context of CS
- Receive and handle all orders from the customers and processing them effectively
- Monitor order status and proactively communicate updates or delays to customers
- Collaborate with logistics, planning, production plants and finance teams to resolve order or delivery issues
- Participate in inventory counts of stocks
- Support audits (internal and external)
- Support continuous improvement initiatives related to customer service processes and JDE usage
- Participate in trainings and development to stay updated on JDE functionalities and customer service best practices
Requirements
What you’ll need- Hungarian native speaker
- English advanced in writing and speaking
- Customer Service 2 years of experience - in any field
- JDE ERP - nice to have
- Ability to work independently
- Good communication skills
Benefits
Comp & perks- Stable employment based on an employment contract
- Luxmed Medical Care
- Life Insurance
- English lessons subsidy
- ZFŚS benefits
- Hybrid working arrangement for better work–life balance (office in Cracow, ul. Kapelanka 17)
- Laptop and business phone
- Two additional paid volunteering days to support causes important to you
- Real career development opportunities within Customer Service or other areas of our global organization
- Access to QH University — an online platform with comprehensive learning tools and development programs for all employees
- DEI and recognition programs such as Women in Manufacturing, Next Gen, PRIDE CRGs, and our Global Giving & Impact Awards
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceorder processinginventory managementauditingcontinuous improvementJDE ERP
Soft Skills
communicationindependencecollaboration