Product Application Manager, Steel
Quaker Houghton
full-time
Posted on:
Location Type: Hybrid
Location: Conshohocken • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide technical support to the frontline sales force, including troubleshooting, new product implementation, process optimization, trial leadership, etc.
- Identify and clearly define customer needs, lead internal collaboration to deliver the best solution.
- Select appropriate products from the portfolio in accordance with business needs and product line strategy.
- Propose products/modifications from the portfolio in accordance with business needs, product line strategy, and specific customer needs.
- Collaborate with Commercial, Operations and R&D to determine and establish feasibility and total product cost as input for the final offer.
- Develop and deliver presentations to customer and general market on technical/product related subjects including case studies, white papers, in collaboration with Commercial team.
- Understand the competitive landscape and provide input where applicable.
- Utilize the CRM system to manage responsibilities, collaborate, and capture important historical data for sales projects.
- Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
- Ownership of individual development plan (IDP) as agreed upon with direct line manager.
- Implement and drive and internal value based selling approach through the customer engagement and account management process.
Requirements
- Bachelors Degree required (MS/MBA preferred) in Chemistry, Engineering or any business area
- Minimum of 5 years of experience in a customer facing and technical capacity
- Willingness and ability to travel approximately 50% of the time to customer sites
- Willingness and ability to work from a home-based office
Benefits
- Competitive compensation
- Benefit programs that support career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supporttroubleshootingprocess optimizationproduct implementationproduct selectioncost analysispresentation developmentCRM system managementvalue-based sellingcustomer engagement
Soft skills
collaborationcommunicationcustomer needs identificationleadershipproblem-solvingorganizational skillsadaptabilityownershipstrategic thinkingteamwork
Certifications
Bachelor's DegreeMaster's DegreeMBA