VIP Account Manager, English, Arabic

Quadcode SaaS

VIP Account Manager providing premium services to high-value clients at Quadcode, a fintech company specializing in financial products. Join the Sales Team to enhance client engagement.

Posted 4/29/2026full-timeRemote • 🇲🇦 MoroccoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
Promote company products and services to high-value clients;
Apply effective negotiation techniques to convert leads into long-term customers;
Develop and implement initiatives to increase client satisfaction and retention;
Build and maintain strong, long-term relationships as a trusted advisor;
Monitor client activity and identify opportunities for growth and engagement;
Maintain accurate records of client interactions in the CRM system.

Requirements

What you’ll need

English proficiency at B2 level or higher;
Native or bilingual proficiency in Arabic;
Bachelor’s degree in Economics, Finance, Business, or a related field;
Proven experience in the financial industry, preferably in sales, account management, or business development;
Strong communication, negotiation, and relationship-building skills;
Result-oriented mindset and ability to work in a fast-paced environment;
High level of responsibility and professionalism when working with VIP clients.

Benefits

Comp & perks

Remote work model
Competitive remuneration
Professional courses: from Coursera to Harvard
Friendly, enjoyable and positive environment.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM toolsnegotiation techniquesclient satisfaction initiativesclient retention strategiesclient activity monitoring

Soft Skills

communication skillsnegotiation skillsrelationship-building skillsresult-oriented mindsetprofessionalism