Quadcode SaaS

Customer Support Operator, Arabic, English

Quadcode SaaS

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Answer customer inquiries via various channels;
  • Provide accurate information about the products of the company;
  • Resolve cases in timely and professional manner;
  • Maintain and update the company`s system.

Requirements

  • Fluency in Arabic and English languages both written and verbal;
  • Previous experience in a similar position would be considered an advantage.
  • Customer focus personality;
  • Great communication and analytical skills.
  • Trading industry experience will be considered an advantage.
Benefits
  • Remote work model;
  • Competitive remuneration;
  • Professional courses: from Coursera to Harvard;
  • Friendly, enjoyable and positive environment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer focuscommunication skillsanalytical skills