Facilities Operations Analyst
QTS Data Centers
full-time
Posted on:
Location Type: Office
Location: Cedar Rapids • Iowa • Texas • United States
Visit company websiteExplore more
Tech Stack
About the role
- supports operational excellence by monitoring key processes, analyzing data, and identifying improvement opportunities
- partners with internal teams and external vendors, manages and reconciles budgets, and creates reports to guide decision-making
- contributes to process improvement projects, updates policies and documentation, and ensures efficient, high-quality operations across FacOps functions
- reviews and analyzes company policies and operational processes
- monitors and tracks process control points for critical operational processes
- builds and maintains working relationships with any 3rd party providers, partners and vendors supporting operational processes
- exports, combines, refines and analyzes datasets from business applications
- visualizes data using charts, graphs, and reports to summarize findings for management
- analyzes datasets and information to identify operational improvement opportunities
- defines improvement project requirements by interviewing stakeholders, analyzing data and processes
- tracks and reports status of project actions taken to drive improvements
- recommends changes and updates written policies and procedures
- collaborates across multiple teams to improve operational efficiency and quality end-to-end
- crafts quality professional written communications and templates.
Requirements
- Bachelor of Science (BS) degree or equivalent professional experience
- 1+ years of experience managing, reforecasting, and reconciling budgets
- 3+ years of project management or related professional experience
- Experience in data analysis, including use of Excel pivot tables, formulas, and charting
- Proficiency with Microsoft Office Suite
- Experience with, or willingness to learn, business applications and databases such as ServiceNow, ScienceLogic, and Salesforce, etc.
Benefits
- medical, dental, vision, life, and disability insurance
- 401(k) retirement plan
- flexible spending and HSA accounts
- paid holidays
- paid time off
- paid volunteer days
- employee assistance program
- tuition assistance
- parental leave
- military leave assistance
- QTS scholarship for dependents
- wellness program
- other company benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisbudget managementproject managementExcel pivot tablesExcel formulasExcel chartingprocess improvementreportingpolicy updatesstakeholder analysis
Soft Skills
communicationcollaborationrelationship buildinganalytical thinkingproblem-solvingorganizational skillsattention to detaildecision-makinginterpersonal skillsadaptability
Certifications
Bachelor of Science (BS) degree