QTS Data Centers

Facilities Operations Analyst

QTS Data Centers

full-time

Posted on:

Location Type: Office

Location: Irving • Texas • United States

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Job Level

Junior

Tech Stack

ServiceNow

About the role

  • Supports operational excellence by monitoring key processes, analyzing data, and identifying improvement opportunities
  • Partners with internal teams and external vendors, manages and reconciles budgets
  • Creates reports to guide decision-making
  • Contributes to process improvement projects, updates policies and documentation
  • Ensures efficient, high-quality operations across FacOps functions
  • Reviews and analyzes company policies and operational processes
  • Monitors and tracks process control points for critical operational processes
  • Builds and maintains working relationships with 3rd party providers, partners and vendors
  • Exports, combines, refines, and analyzes datasets from business applications
  • Visualizes data using charts, graphs, and reports to summarize findings for management
  • Analyzes datasets to identify operational improvement opportunities
  • Defines improvement project requirements by interviewing stakeholders
  • Tracks and reports status of project actions taken to drive improvements
  • Recommends changes and updates written policies and procedures
  • Collaborates across multiple teams to improve operational efficiency and quality end-to-end
  • Crafts quality professional written communications and templates

Requirements

  • Bachelor of Science (BS) degree or equivalent professional experience
  • 1+ years of experience managing, reforecasting, and reconciling budgets
  • 3+ years of project management or related professional experience
  • Experience in data analysis, including use of Excel pivot tables, formulas, and charting
  • Proficiency with Microsoft Office Suite
  • Experience with, or willingness to learn, business applications and databases such as ServiceNow, ScienceLogic, and Salesforce
Benefits
  • medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • flexible spending and HSA accounts
  • paid holidays
  • paid time off
  • paid volunteer days
  • employee assistance program
  • tuition assistance
  • parental leave
  • military leave assistance
  • QTS scholarship for dependents
  • wellness program
  • other company benefits
  • bonus eligible
  • may be eligible for equity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisbudget managementprocess improvementproject managementExcel pivot tablesExcel formulasExcel charting
Soft Skills
communicationcollaborationrelationship buildinganalytical thinking
Certifications
Bachelor of Science (BS)