QSROnline.com, LLC

Help Desk Representative

QSROnline.com, LLC

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $17 per hour

About the role

  • Provide prompt and effective customer support
  • Troubleshoot technical issues
  • Ensure client satisfaction

Requirements

  • Prior experience in a customer service or technical support role
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Familiarity with restaurant operations and software is a plus
  • Proficiency in computer systems and software applications
  • Ability to multi-task and prioritize workload
  • Positive attitude and willingness to learn
  • High school diploma or equivalent
Benefits
  • Matching 401K plan
  • Casual work environment
  • Fantastic, friendly, driven, co-workers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingproblem-solvingcomputer systemssoftware applications
Soft Skills
customer supportcommunicationinterpersonal skillsindependenceteamworkmulti-taskingprioritizationpositive attitudewillingness to learn
Certifications
high school diploma