Events & Customer Loyalty Apprentice

Qonto

Events & Customer Loyalty Apprentice at Qonto creating and coordinating loyalty programmes for French clients. Engage VIPs by organizing events and managing ambassador relationships in a fast-growing fintech environment.

Posted 6/21/2026internshipParis • 🇫🇷 FranceEntry LevelWebsite

About the role

Key responsibilities & impact

Build and coordinate our French VIP ambassador programme (webinars, video testimonials, event co-hosting).
Organise loyalty events and personalised client experiences for our French community (logistics, vendors, internal stakeholders).
Segment and manage VIP clients by brand affinity using CRM & Google Sheets (and keep lists clean and actionable).
Proactively reach out to clients and partners to drive participation, collect confirmations, and ensure a smooth end-to-end experience.
Collect and synthesise qualitative feedback (from ambassadors, attendees, and internal teams) to sharpen our loyalty and engagement strategy.
Contribute to our social media & content strategy to build customer loyalty: select entrepreneur/client profiles, help define content formats, choose between in-house vs external agency, organise filming days, and track production timelines & deliveries.

Requirements

What you’ll need

Pursuing or holding a third-year Bachelor’s or a Master’s degree.
Native or bilingual French speaker (all client interactions are in French).
You create initiatives, you don’t just execute tasks.
Organised, proactive, and comfortable interacting with diverse client profiles.
First experience in events, client relations, community management, or content production is a plus.

Benefits

Comp & perks

Flex your schedule. Work from home up to 2 days a week with our hybrid policy.
Level up. Self-service Learning & Dev platform and unlimited access to AI tools.
Stay active. Gympass gives you access to 3,000+ sports and wellness partners.
Eat well. Lunch card, 50% on us.
Get around. 50% of the cost of your public transportation pass is covered.
Enjoy the rest. Team events, snacks, and beverages.
Take time off. 1 paid day off per month, no questions asked.
Be yourself. An inclusive, supportive environment where everyone belongs.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRMGoogle Sheetsevent coordinationcontent productionclient relationscommunity managementfeedback synthesisloyalty strategysocial media strategyvideo testimonials

Soft Skills

organisedproactiveinitiative creationclient interactiondiversity awareness

Certifications

Bachelor’s degreeMaster’s degree