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About the role
Key responsibilities & impact- Own the portfolio: Build and run a single, prioritized backlog spanning both operational run and transformation.
- Drive AI-enabled transformation: Deconstruct current AML & Fraud Ops processes and rebuild them with AI and bot-enabled flows.
- Deliver end-to-end projects: Scope, plan, execute and land mid-scale and transformative initiatives across AML & Fraud Ops.
- Lead and develop your team: Manage and coach ~7 junior Project Managers.
- Navigate a complex stakeholder environment: Align with Risk & Compliance, AFC, Internal Control and Audit, plus Ops, Tech and Security.
Requirements
What you’ll need- Operational project management depth: You've delivered complex, end-to-end operational projects — not just strategy decks.
- Builder mindset: You've designed operating systems from scratch: rituals, standards, tools, metrics.
- People leadership: You've managed and developed a team (2–3+ years ideally), and you take coaching seriously.
- Stakeholder navigation: You can influence across compliance, operations, and tech/security.
- AI curiosity in a regulated context: You're genuinely excited by AI-enabled process transformation and comfortable working within strict compliance constraints. English fluency required; French fluency strongly preferred.
Benefits
Comp & perks- A portfolio that needs an operating system — yours to build
- Direct impact in a high-stakes, regulated environment
- Real AI transformation, not a pilot
- A team to develop
- At the heart of the decision-making
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementAI-enabled transformationoperational processesend-to-end project deliveryprocess designoperating systems designmetrics development
Soft Skills
people leadershipcoachingstakeholder navigationinfluenceteam management
