Credit Control Assistant

Qodea

Credit Control Assistant managing customer accounts for a technology group. Focused on minimizing credit risk and improving cashflow through customer engagement and collaboration.

Posted 7/7/2026full-timeIași • 🇷🇴 RomaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts, ensuring timely payment through effective communication and problem-solving. Proficient in reconciling accounts, processing invoices, and collaborating with cross-functional teams to enhance payment processes.

Highest-signal resume keywords

Customer Account ManagementInvoice ProcessingCredit ChecksCommunication SkillsProblem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ReconciliationPayment ProcessingDebt CollectionDirect Debit SetupKPI Management

Soft Skills

Attention to DetailResilienceProfessional CommunicationAbility to Work Under PressureResults-Driven Mindset

Industry Keywords

Debt ManagementCustomer Relationship ManagementDays Sales Outstanding (DSO)Credit ControlInternal Collaboration

About the role

Key responsibilities & impact

Manage a portfolio of customer accounts, ensuring overdue debt is actively pursued.
Maintain regular contact with customers to resolve queries and encourage prompt payment.
Reconcile customer accounts and ensure all items are accurately recorded.
Raise and process customer invoices in line with agreed procedures.
Process and allocate customer payments, ensuring accuracy and timeliness.
Conduct credit checks for opening new accounts and review credit limits when required.
Attend weekly debt review meetings with the Senior Credit Controller / Manager.
Support the setup of new direct debits and reinstatement of cancelled mandates.
Manage unallocated cash and ensure prompt allocation to customer accounts.
Develop strong customer relationships to promote consistent payment behaviour.
Collaborate with other teams (e.g., Sales, Finance, Operations) to reduce credit queries caused by internal errors.
Identify opportunities to reduce DSO through improved processes or customer interaction.

Requirements

What you’ll need

Confident in communicating on the phone, including difficult or overdue conversations.
Comfortable learning and navigating new systems and processes.
Excellent attention to detail and accuracy.
Strong problem-solving skills.
Clear, professional communication skills.
Resilience and confidence when discussing aged debt or pushing for payment.
Ability to work under pressure and meet tight deadlines.
Results and KPI-driven mindset.

Benefits

Comp & perks

Competitive base salary.
Discretionary company bonus scheme.
Employee referral scheme.
Meal Vouchers.
Health Care Package.
Life and Health Insurance.
Bookster.
28 days of annual leave.
Floating bank holidays.
An extra paid day off on your birthday.
Ten paid learning days per year.
Flexible working hours.
Sabbatical leave (after 5 years).
Work from anywhere (up to 3 weeks per year).
Industry-recognised training and certifications.
Bonusly: employee recognition and rewards platform.
Clear opportunities for career development.
Length of Service Awards.
Regular company events.