FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Manage a portfolio of customer accounts, ensuring overdue debt is actively pursued.
- Maintain regular contact with customers to resolve queries and encourage prompt payment.
- Reconcile customer accounts and ensure all items are accurately recorded.
- Raise and process customer invoices in line with agreed procedures.
- Process and allocate customer payments, ensuring accuracy and timeliness.
- Conduct credit checks for opening new accounts and review credit limits when required.
- Attend weekly debt review meetings with the Senior Credit Controller / Manager.
- Support the setup of new direct debits and reinstatement of cancelled mandates.
- Manage unallocated cash and ensure prompt allocation to customer accounts.
- Develop strong customer relationships to promote consistent payment behaviour.
- Collaborate with other teams (e.g., Sales, Finance, Operations) to reduce credit queries caused by internal errors.
- Identify opportunities to reduce DSO through improved processes or customer interaction.
Requirements
What you’ll need- Confident in communicating on the phone, including difficult or overdue conversations.
- Comfortable learning and navigating new systems and processes.
- Excellent attention to detail and accuracy.
- Strong problem-solving skills.
- Clear, professional communication skills.
- Resilience and confidence when discussing aged debt or pushing for payment.
- Ability to work under pressure and meet tight deadlines.
- Results and KPI-driven mindset.
Benefits
Comp & perks- Competitive base salary.
- Discretionary company bonus scheme.
- Employee referral scheme.
- Meal Vouchers.
- Health Care Package.
- Life and Health Insurance.
- Bookster.
- 28 days of annual leave.
- Floating bank holidays.
- An extra paid day off on your birthday.
- Ten paid learning days per year.
- Flexible working hours.
- Sabbatical leave (after 5 years).
- Work from anywhere (up to 3 weeks per year).
- Industry-recognised training and certifications.
- Bonusly: employee recognition and rewards platform.
- Clear opportunities for career development.
- Length of Service Awards.
- Regular company events.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account ReconciliationPayment ProcessingDebt CollectionDirect Debit SetupKPI Management
Soft Skills
Attention to DetailResilienceProfessional CommunicationAbility to Work Under PressureResults-Driven Mindset