qode.world

CIAM Threat Engineer

qode.world

full-time

Posted on:

Location Type: Hybrid

Location: New Jersey • New Jersey • United States

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Tech Stack

Cyber SecurityITSMSplunk

About the role

  • Assess existing customer application‑based threat and fraud controls, identify gaps, and deliver solutions to mitigate risk across:
  • - Login and enrollment
  • - Credit card activation
  • - Profile changes
  • - Payments and high‑risk transactions
  • Design and tune ThreatMetrix (TMX) policies supporting adaptive, risk‑based decisioning.
  • Drive fraud policy configuration that enables orchestration, device trust, and multi‑factor authentication.
  • Engineer and operate Arkose Labs bot‑defense and challenge strategies across web and mobile platforms.
  • Partner with Fraud and Cybersecurity teams to evaluate automated attack patterns and reduce scripted abuse while minimizing customer friction.
  • Use data and metrics to continuously improve challenge strategies and outcomes.
  • Support and enhance identity verification and step‑up authentication using Prove Identity and Transmit Security.
  • Contribute to Always‑On MFA, OTP, biometric, and orchestration‑based authentication strategies.
  • Ensure consistent identity and authentication behavior across digital, mobile, and contact center experiences.
  • Collect, analyze, and interpret data from multiple sources (e.g., Splunk, event telemetry, vendor dashboards) to:
  • - Identify fraud trends
  • - Validate profiling accuracy
  • - Improve threat detection and response
  • Work with partners to define threat monitoring and reporting requirements and identify enhancement opportunities.
  • Assist in evaluating and implementing tools that support standard design patterns and best practices across the Digital Identity Services (DIS) platform.
  • Assess emerging Digital Identity and fraud technologies to determine where they fill gaps, overlap with existing solutions, or extend capabilities.
  • Support roadmap execution across CIAM initiatives and new integrations.
  • Provide Level 4 support for day‑to‑day operations of the Digital Identity Services platform.
  • Participate in complex customer and application escalations involving authentication, fraud, or identity issues.
  • Ensure high availability and operational stability without compromising a strong risk posture.
  • Provide identity and security services that enable the business while maintaining strong compliance with:
  • - NIST 800 series
  • - FFIEC authentication guidance
  • - GLBA, SOX, PCI
  • Support audit, risk reviews, and control assessments in partnership with First Line Risk and Compliance.

Requirements

  • 3+ years of hands‑on experience in Cybersecurity, Fraud Prevention, or Threat Investigations
  • 2+ years supporting complex environments and working with senior leaders
  • Strong experience supporting Customer IAM (CIAM) security with understanding of industry best practices
  • Hands‑on experience with:
  • - ThreatMetrix
  • - Arkose Labs
  • - Prove Identity
  • - Transmit Security or similar orchestration platforms
  • Experience operating modern threat and risk engines (e.g., ThreatMetrix, BioCatch)
  • Strong service and delivery mindset with focus on customer experience
  • Experience managing complex risk issues in large technology environments
  • Understanding of regulatory requirements impacting financial services (GLBA, SOX, PCI)
  • Familiarity with ITIL / IT Service Management frameworks
  • Strong verbal and written communication skills
  • Ability to manage multiple complex initiatives requiring rapid delivery
  • Experience working in an Agile delivery environment preferred
  • Knowledge of ISO, NIST, and FFIEC guidance preferred
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CybersecurityFraud PreventionThreat InvestigationsCustomer IAM (CIAM)ThreatMetrixArkose LabsProve IdentityTransmit SecurityRisk EnginesAgile
Soft Skills
service mindsetdelivery mindsetcustomer experience focuscommunication skillsinitiative managementproblem-solvingcollaborationanalytical skillsadaptabilityleadership