Qloo

Solutions Engineer

• Partnering as a Trusted Technical Advisor during and after the sales cycle, adeptly addressing client inquiries and concerns during both pre-sales and post-sales.
• Owning the relationship and working with larger API clients in a Post Sales capacity to understand their application workflow and helping them integrate it with the Qloo API.
• Speaking to Qloo’s business value in a room with Chief Product Officers, VPs of Design and Innovation, and Heads of Engineering while also being able to talk nitty gritty on the technical side with Data Scientists and Engineers.
• Fostering seamless collaboration between internal technical teams and sales teams, ensuring clear communication of product capabilities, enhancements, and innovations.
• AI Application Prototyping and Development. You are familiar with AI tooling and are excited about building out custom solutions / demos for customers using Qloo’s cultural insights as the backbone. You take and integrate feedback quickly, thinking on your feet to know how to connect with customers.
• Knowledge Transfer and Enablement, communicating internally and externally how Qloo’s technology functions, uplifting internal resources while keeping external resources educated on updates, new features, etc.

Associate Solutions Engineer

Machine Learning Engineer

• Design, build, and deploy machine learning models and systems that power personalization, recommendation, and taste understanding
• Develop and productionize LLM-powered features, including retrieval-augmented generation (RAG), agent workflows, and prompt / tool orchestration
• Integrate LLMs with Qloo’s structured entity graph and embedding systems to improve accuracy, relevance, and explainability
• Experiment with and evaluate modern ML approaches (transformers, embedding models, ranking systems, hybrid recommenders)
• Collaborate with Data Engineering to leverage large-scale datasets for LLM pipelines
• Contribute to model evaluation frameworks and optimize model performance, cost, and latency in production environments
• Stay up-to-date with the latest advancements in LLMs, recommendation systems, and applied ML—and bring those insights into production

Associate Solutions Engineer

Machine Learning Engineer, LLM, Personalization