Qleen

Customer Support

• Answering incoming calls from customers and Service Providers
• Respond to customer emails, texts, and web chat inquiries
• Help customers with bookings, including booking a service, canceling, and rescheduling
• Help Service Providers with questions or issues regarding Work Orders and policy questions
• Help customers and Service Providers troubleshoot software issues
• Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings

Customer Service Associate