Qivalo GmbH

Customer Service Manager, nationwide

Qivalo GmbH

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Telephone and in-person support for our customers
  • Responsible for ensuring a smooth process flow of all installation activities at customer sites
  • Actively contribute to shaping our solutions portfolio
  • Ensure customer satisfaction

Requirements

  • Completed commercial or technical vocational training or an equivalent qualification; experienced project managers are also welcome
  • Strong communication skills with a high service orientation
  • Structured approach and ability to work independently
  • Team player with a strong sense of responsibility
Benefits
  • Option to work from home
  • Team events
  • Competitive salary
  • Company bike (JobRad)
  • Occupational pension scheme

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
strong communication skillshigh service orientationstructured approachability to work independentlyteam playerstrong sense of responsibility
Certifications
completed commercial vocational trainingcompleted technical vocational trainingequivalent qualification