Applications Engineer

QED Technologies International LLC

Applications Engineer specializing in providing process support for polishing and metrology products at QED Technologies. Responsibilities include global travel for training and customer support.

Posted 4/11/2026full-timeRochester • New York • 🇺🇸 United StatesMid-LevelSenior💰 $63,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Travel across the globe, performing polishing/metrology validation, acceptance testing and new operator training activities for new machine installations at customer sites.
Support the Sales team by performing capability analyses – determining if/how our products can meet the requirements requested by our customers, either in the form of: Simulations of capability, culminating in a report or Actual proving out of capability through polishing and metrology demonstrations on customer provided optics.
Support Sales meetings with customers, either remotely or in person, to provide technical information about our products.
Provide software and process support to existing customer base via remote or on-site support activities.
Drive product improvement by communicating “voice of the customer” feedback to Engineering, whether direct from a customer of from personal use of the equipment during Applications activities.
Be involved with continuous improvement engineering project teams, especially those that are focused on improving components of our existing polishing and metrology products.
Support trade show exhibitions including set-up, demonstration, and discussion with potential customers.
Participate in technical meetings, conferences, seminars, and training sessions to stay apprised of new developments in field.
Write papers and present poster/presentations related to new results and/or capabilities of QED’s technology.

Requirements

What you’ll need

Bachelor’s degree (B.S.) or Master's degree (M.S.) in Optics, Physics or related field (or equivalent); or four to six years related experience and/or training; or equivalent combination of education and experience.
Experience in optical fabrication is helpful (generating, grinding, lapping, polishing, sub-aperture polishing, ion beam figuring, magnetorheological finishing, interferometry, other forms of optical testing of plano, spheres, aspheres).
Experience in data analysis, experimental design, statistical analysis, and frequency analysis is critical.
A working knowledge of mathematical analysis software and MS office (Excel, Power Point, Word, etc.) is essential for this job.
Excellent written and oral communication skills are required, as frequent interaction with customers is a key responsibility.
Travel – Approximately ~30-40% travel, domestically and/or internationally, is currently expected to perform the essential function of this position.

Benefits

Comp & perks

A Competitive Salary plus performance-based bonus
A sense of belonging within a Global Organization and a way to connect to people around the world
A chance for you to invest in your future with a 401k plan and employer match
Medical, Dental, Vision and Insurance beginning on day 1
Generous Paid Time Off & Parental Leave Program
An Educational Training and Assistance program to continue to make you better

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

optical fabricationpolishingmetrologydata analysisexperimental designstatistical analysisfrequency analysismathematical analysisinterferometryoptical testing

Soft Skills

communicationcustomer interactiontechnical presentationteam collaborationcontinuous improvement