Culture & Onboarding Specialist

QC Servion, LLC

HR onboarding specialist delivering virtual culture, HR, and business-systems training for QC Servion’s data-center ecosystem. Owning curriculum, first-week learning, feedback analysis, and onboarding improvements.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $78,750 - $95,813 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced knowledge of adult learning principles and onboarding best practices, with a strong ability to develop and facilitate engaging training sessions and materials. Proficient in leveraging technology and analyzing feedback to enhance the new hire experience and improve organizational learning outcomes.

Highest-signal resume keywords

Adult Learning PrinciplesCurriculum DevelopmentFacilitator Guide CreationEmployee Engagement StrategiesHR Programs Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Onboarding Best PracticesInstructional Design PrinciplesTraining Material DevelopmentTraining Effectiveness EvaluationVirtual Learning Facilitation

Soft Skills

Effective CommunicationCollaborationOrganizational SkillsAdaptabilityEngagement Techniques

Tools & Technologies

MS Office SuiteVirtual Learning TechnologiesAI-Enabled SolutionsLearning Management Systems

Certifications & Qualifications

PHRSPHRSHRM-CPSHRM-SCP

Industry Keywords

Employee Lifecycle ProcessesCompliance RequirementsHR Best PracticesEmployee ResourcesOrganizational Learning Programs

About the role

Key responsibilities & impact

Serve as the Ecosystem lead facilitator for Human Resources, Culture, and business system and application onboarding training
Facilitate 8 recurring instructor-led onboarding sessions each week
Deliver onboarding curriculum covering HR programs, company culture, organizational structure, employee resources, technology platforms, business applications, time reporting, expense management, Employee Hub, and other required topics
Create an engaging first-week experience that fosters employee connection, belonging, and confidence
Create a virtual classroom environment encouraging participation, discussion, collaboration, and knowledge retention
Introduce new employees to the organization’s mission, Core Convictions, Guiding Principles, and employee experience
Respond to employee questions and connect new hires with appropriate HR or business resources
Adapt facilitation techniques for diverse audiences while maintaining consistency across cohorts
Develop, maintain, and improve onboarding curriculum, facilitator guides, presentations, participant materials, job aids, videos, and learning resources
Partner with HR subject matter experts, Directors, and business leaders to maintain content and address learning gaps
Develop and deliver specialized training modules for departmental, business-unit, or company needs
Maintain onboarding content in the Employee Hub and support future LMS initiatives
Research learning technologies, facilitation techniques, and AI-enabled solutions
Conduct first-week employee check-ins
Collect, analyze, and summarize onboarding surveys and employee feedback
Identify trends and recommend improvements to engagement, productivity, and retention
Partner with the Onboarding Manager and Onboarding Specialists through completion of Week One onboarding
Support enterprise onboarding initiatives, special projects, and organizational learning programs
Leverage AI-enabled and digital tools to improve efficiency and work quality
Complete assigned tasks and deliverables on time and on budget

Requirements

What you’ll need

Advanced knowledge of adult learning principles, onboarding best practices, employee engagement strategies, and new hire experience design
Demonstrated experience facilitating instructor-led training, virtual learning sessions, and engaging presentations for diverse audiences
Strong understanding of curriculum development, instructional design principles, and adult learning methodologies
Experience developing training materials, facilitator guides, job aids, reference materials, and employee resources
Experience evaluating training effectiveness through participant feedback, engagement metrics, and continuous improvement initiatives
Ability to facilitate multiple live training sessions each week in a high-energy, engaging, and professional environment
Intermediate knowledge of HR programs, employee lifecycle processes, company policies, benefits, payroll, HR technology, and organizational resources
Knowledge of employment laws, compliance requirements, and HR best practices related to onboarding
Experience building collaborative relationships with HR, IT, Payroll, Benefits, and business leaders
Proficiency with MS Office Suite and virtual learning technologies
Ability to leverage AI and emerging technologies to enhance learning experiences
Ability to manage multiple priorities while maintaining exceptional service and organization
Ability to work independently and collaboratively
Ability to communicate effectively with employees, managers, executives, and external stakeholders
Ability to analyze participant feedback and identify learning gaps
Up to 10% travel, potentially to any or all 50 US states
Bachelor’s degree in human resources, business, education, or related field, OR a recognized HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP, OR two years of human resource experience
Minimum of five years of human resource experience

Benefits

Comp & perks

Choice of comprehensive medical plans, including two PPO-style plans and a HDHP with HSA option
Flexible spending accounts (FSA)
Dental and vision plans
Medical, dental, and vision benefits for spouse/domestic partner and dependent children up to age 26
401k with company match and self-directed brokerage account option
PTO, including additional paid time off during the last week of the year
Company-paid life insurance coverage for employees and eligible dependents
Short- and long-term disability and AD&D coverage
Professional development opportunities
Tuition reimbursement
Professional licensing assistance
Paid parental leave after one year of employment