Program Analyst – Data Center Delivery

QC Servion, LLC

Program Analyst supporting data center delivery at QC Servion. Transforming program requirements and operational data into clear documentation and reliable reporting.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in requirements gathering, process mapping, and documentation practices to enhance program visibility and efficiency. Proficient in data analysis and reporting, ensuring accuracy and consistency across multiple stakeholders.

Highest-signal resume keywords

Requirements GatheringProcess MappingAdvanced Excel SkillsData AnalysisDocumentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringProcess MappingData AnalysisDocumentation PracticesData Quality ReviewsReporting StandardsChange ManagementSOP DevelopmentWorkflow DevelopmentMetrics Validation

Soft Skills

Excellent Written CommunicationAttention to DetailAbility to Manage Multiple Priorities

Tools & Technologies

Power BISmartsheetClickUp

Industry Keywords

PMOProgram ManagementStakeholder EngagementContinuous ImprovementCross-Functional Collaboration

About the role

Key responsibilities & impact

Gather, organize, and document program, operational, and business requirements from stakeholders across the ecosystem.
Develop and maintain SOPs, workflows, process maps, onboarding materials, and PMO templates.
Standardize documentation practices across multiple entities and project teams.
Support requirements intake and change management processes throughout the program lifecycle.
Validate data inputs before information is distributed to program leadership.
Ensure consistency and accuracy across dashboards, reports, metrics, and status updates.
Maintain data dictionaries and reporting standards to ensure common definitions across all stakeholders.
Perform data quality reviews and identify gaps, inconsistencies, or reporting risks.
Support Program Managers and Project Managers with reporting, documentation, meeting preparation, and analysis.
Assist with onboarding new projects, entities, vendors, and workstreams into established PMO processes.
Coordinate information flow between engineering, design, infrastructure, construction, and program teams.
Maintain centralized repositories for program documentation and reporting.
Identify process inefficiencies, reporting challenges, and documentation gaps.
Recommend solutions that improve consistency, efficiency, and program visibility.
Support continuous improvement initiatives across the PMO organization.
Develop scalable frameworks that improve delivery across a growing ecosystem.
Work cross-functionally with engineering, design, project delivery, and leadership teams.
Facilitate information gathering and ensure alignment between stakeholders.
Translate complex information into formats that are easily understood by multiple audiences.

Requirements

What you’ll need

Bachelor's degree in business, engineering, or a related field preferred, may substitute 7 years’ experience in lieu of a degree.
3–5+ years of experience in a Business Analyst, PMO Analyst, Program Analyst, Project Controls Analyst, or Program Coordination role.
Strong documentation, process mapping, and requirements gathering experience.
Advanced Excel skills and experience working with reporting platforms such as Power BI, Smartsheet, ClickUp, or similar tools.
Strong analytical skills with the ability to identify inconsistencies, trends, and process gaps.
Excellent written communication and documentation skills.
Ability to manage multiple priorities across a fast-paced environment.
High attention to detail and commitment to data accuracy.

Benefits

Comp & perks

Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
Flex spending accounts (FSA).
Dental and vision plans.
Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
401k with company match and self-directed brokerage account option.
PTO including additional paid time off during the last week of the year.
Company paid life insurance coverage for employees and their eligible dependents.
Short and long-term disability, AD&D coverage.
Professional development opportunities, tuition reimbursement, and professional licensing assistance.
Paid parental leave after one year of employment.