QBE Insurance

Manager

• Managing day-to-day administrative and processing tasks, including invoice payments, reimbursements, uploading reports, data entry and document management
• Supporting lodgements and reporting within internal systems
• Following up and engaging with key stakeholders in collaboration with the wider team
• Assisting Case Managers and leaders to ensure claims tasks are completed accurately and within agreed timeframes
• Helping maintain organised, compliant and up-to-date records across the portfolio

Assistant Case Manager

Financial Planning and Analysis

• Ensure compliance with Australian Office reporting timeframes, accounting standards and regulatory requirements
• Ensure continuous professional development, updated with changes in international accounting, tax and other relevant regulatory standards
• Lead the investigation and resolution of highly significant accounting and process issues
• Responsible in submission of requirements, response to queries, and resolution of issues from recurring and ad-hoc audit activities by internal and external regulators
• Manage stakeholders in line of business and maintain customer focused objectives in the delivery of services
• Meet productivity, quality, savings, and cost targets through process review that drives a culture of continuous improvement
• Responsible for driving the performance of finance team and team members’ continuous growth and development through training and coaching
• Make judgements on the effectiveness of controls and suggest improvements
• Lead the implementation and maintenance of business strategies and operational objectives of Finance Services
• Develop programs and frameworks that improve the Service Level Agreement and Key Performance Indicators
• Responsible for the monitoring and overall completion of quality deliverables on a timely manner
• Maintain regular communication with peers across QBE as appropriate to ensure consistency, transfer of knowledge, and sharing of best practices
• Promote and ensure self and team compliance with QBE and Enterprise Services’ objectives and policies

Operations Manager, Finance

Procurement

• Lead the identification, development, and implementation of procurement categories
• Drive the Supplier Relationship Management framework and ensure compliance
• Support sustainable procurement practices across various spend categories
• Coordinate with the Procurement Operations team to deliver compliant Procure to Pay systems
• Develop and deliver user training
• Manage sourcing and procurement activities for assigned categories
• Review contractual and commercial ownership of sourcing agreements
• Responsible for relationship management for assigned categories
• Support management of supplier risk and compliance obligations
• Align regional framework with Global SRM framework

Procurement Lead

Software Engineer

• Design effective applications for business use by utilizing subject matter expertise, analyzing business requirements and recommending best solutions to key stakeholders
• Support project efficiency by collaborating with business system analysts, business unit teams and project managers to set appropriate schedule, tasks and quality guidelines for application development projects
• Mentor team in the building of applications by assisting with estimation of resources required for assigned components, supporting the accurate translation of specifications into programming language, forecasting solutions to anticipated problems and resolving basic escalated issues
• Facilitate the development of accurate applications by coordinating testing of functionality and analyzing complex sample data-sets to ensure accuracy of program output, identify and escalate issues and support the achievement of quality assurance
• Assist junior developers by reviewing application design and code and clarifying issues to troubleshoot errors and gaps, refine processes and technical standards and ensure continual effectiveness of team deliverables
• Deliver accurate record-keeping by writing detailed documentation for the operation of complex programs to facilitate user understanding of application functioning
• Liaise with vendors by communicating application enhancement needs and informing on operational issues to ensure deliverables work effectively and align with changing organizational requirements
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Assistant Case Manager

Operations Manager, Finance

Procurement Lead

Senior Application Developer