QBE Insurance

Program Manager

• Develop and maintain processes and tools for effective management of the Project & Agile function
• Manage the Project & Agile function in accordance with QBE ways of working
• Attract, select, develop, motivate, train, and retain a high-quality workforce with the knowledge, skill, and desire to deliver excellent outcomes and customer service
• Capability uplift of the Project & Agile function in line with industry trends and practices
• Managing QBE projects and ensuring a focus on delivering to support business/division strategic objectives and delivering benefit to QBE
• Support the implementation of the business/division strategy to enable delivery of overall business targets
• Project planning using Microsoft Project or Agile methodology and aligned with QBE project management methodologies
• Performing regular program reporting including the reporting on schedule, budget, scope, quality, risks, issues, dependencies, team, stakeholders and benefits
• Escalating decisions as required to start, stop and pass through key project stage gates
• Operating projects in alignment with QBEs program management methodologies
• Effective project risk and issue management

Business Project & Program Management Manager

Claims Specialist

• Complete field inspections, reviews and adjustments accurately and efficiently to administer crop insurance policies.
• Ensure compliance with insurance statutes and regulations to apply crop policies cost-effectively.
• Build and maintain customer relationships through timely and accurate policy service.
• Document and process loss information accurately to assess potential damages.
• Participate in quality control tasks, audits, risk assessments, and field reviews.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others positively.
• Support business objectives through quality control tasks, audits, and risk assessments.

Business Project & Program Management Manager

Senior Claims Adjuster – Crop