Risk and Audit Manager – Claims

QBE Insurance

Risk and Audit Manager providing oversight and compliance within Claims portfolios for QBE. Leading audits, managing risks, and enhancing processes within the Claims team.

Posted 5/26/2026full-timeParramatta • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as first line owner for Claims risk and compliance management activities, including identification, assessment, monitoring, and treatment of operational and compliance risks.
Own the end-to-end management of Claims issues as first line, including identification, documentation, assessment, and tracking of issues impacting contractual, regulatory, or operational requirements.
Own and maintain the Claims Compliance Register, ensuring obligations are clearly defined, mapped, and up to date
Assist in the design assessment and testing of key controls, ensuring strong evidence and audit readiness
Lead and coordinate internal and external audits, acting as the key point of contact
Deliver clear, evidence-based reporting to support governance, audit, and leadership decision-making

Requirements

What you’ll need

Ability to work independently, with limited direction and guidance, and provide appropriate coaching to other internal audit team members.
Experience in first-line risk and compliance within financial services or insurance
Strong background in controls design, testing, and assurance
Proven experience managing audits and working with internal and external auditors
Ability to manage issues and remediation activities end-to-end
Strong stakeholder engagement skills, with the ability to influence and challenge
Solid analytical and problem-solving capability, with clear and concise communication skills.

Benefits

Comp & perks

Hybrid Working – a mix of working from home and in the office to enhance your work/life balance
Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks’ gender-equal flexible leave for all new parents, including paid super

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

risk managementcompliance managementcontrols designcontrols testingaudit managementissue managementremediation activitiesanalytical skillsproblem-solving

Soft Skills

independent workcoachingstakeholder engagementinfluencecommunication