QBE Insurance

Claims Specialist - Accident & Health

QBE Insurance

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $83,500 - $125,500 per year

Job Level

Mid-LevelSenior

About the role

  • Provide exceptional claims service to customers by managing complex medical stop loss claims effectively
  • This includes assessing policy coverage, investigating, evaluating, and negotiating claims, as well as collaborating with suppliers and stakeholders while offering technical support
  • Support the implementation of the Claims strategy to enable the delivery of overall business targets
  • Maintain current knowledge of insurance guidelines, policy changes, and modifications
  • Maintain good client relationships with insured individuals, agents, service providers, and the general public
  • Provide claim management for various types of insurance claims
  • Identify and implement strategies to minimise Claims Costs and Leakage
  • Respond to client requests following service standards
  • Assist with the negotiation of claims settlements
  • Participate in relevant meetings to share and develop strategy, knowledge, and best practices
  • Identify and resolve issues or anomalies non-compliant with policies and procedures
  • Assist with the daily review of reports and ad hoc reporting
  • Mentor and coach junior staff as required

Requirements

  • Moderate relevant experience
  • Experience in an Accident & Health claims department or the insurance industry
  • Experience handling Medical Stop Loss claims
  • Tertiary Degree or equivalent combination of education and work experience