Operations Manager, Finance

QBE Insurance

Operations Manager overseeing Finance Services at QBE. Ensuring compliance with regulations and driving continuous improvement in financial operations.

Posted 4/14/2026full-timeCebu • 🇵🇭 PhilippinesSeniorLeadWebsite

About the role

Key responsibilities & impact

Ensure compliance with Australian Office reporting timeframes, accounting standards and regulatory requirements
Ensure continuous professional development, updated with changes in international accounting, tax and other relevant regulatory standards
Lead the investigation and resolution of highly significant accounting and process issues
Responsible in submission of requirements, response to queries, and resolution of issues from recurring and ad-hoc audit activities by internal and external regulators
Manage stakeholders in line of business and maintain customer focused objectives in the delivery of services
Meet productivity, quality, savings, and cost targets through process review that drives a culture of continuous improvement
Responsible for driving the performance of finance team and team members’ continuous growth and development through training and coaching
Make judgements on the effectiveness of controls and suggest improvements
Lead the implementation and maintenance of business strategies and operational objectives of Finance Services
Develop programs and frameworks that improve the Service Level Agreement and Key Performance Indicators
Responsible for the monitoring and overall completion of quality deliverables on a timely manner
Maintain regular communication with peers across QBE as appropriate to ensure consistency, transfer of knowledge, and sharing of best practices
Promote and ensure self and team compliance with QBE and Enterprise Services’ objectives and policies

Requirements

What you’ll need

Bachelor's Degree or equivalent combination of education and work experience
10+ years relevant experience
Technical skills required for the role such as accounting, tax, and reporting
Strong analytical skills
Excellent problem-solving skills
Excellent presentation, verbal, and written communication skills
Strong people management skills
Effective planning skills and time management
Adept at developing and implementing performance metrics
Strategically skilled
Excellent team & morale building skills
Leadership and coaching skills
Ability to motivate staff to perform at a high level of competency
Effective planning skills and time management
CPA is a preference
Working knowledge of the insurance and reinsurance business
Knowledge in Financial Planning and Analysis
Knowledge in Statutory Reporting and dealings with external regulators
Substantial shared services technical knowledge and skills
Comprehensive knowledge of performance metrics utilization
Sound knowledge of Workforce Management (Call Centre Metrics and Mathematics)
Budgeting Management
Reporting and Analytic capability

Benefits

Comp & perks

Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accountingtaxreportingfinancial planning and analysisstatutory reportingperformance metricsbudgeting managementreporting and analytic capabilityshared services technical knowledgeworkforce management

Soft Skills

analytical skillsproblem-solving skillspresentation skillsverbal communication skillswritten communication skillspeople management skillsplanning skillstime managementleadership skillscoaching skills

Certifications

Bachelor's DegreeCPA