Operations Manager, Finance
QBE Insurance
full-time
Posted on:
Location Type: Office
Location: Cebu • Philippines
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About the role
- Ensure compliance with Australian Office reporting timeframes, accounting standards and regulatory requirements
- Ensure continuous professional development, updated with changes in international accounting, tax and other relevant regulatory standards
- Lead the investigation and resolution of highly significant accounting and process issues
- Responsible in submission of requirements, response to queries, and resolution of issues from recurring and ad-hoc audit activities by internal and external regulators
- Manage stakeholders in line of business and maintain customer focused objectives in the delivery of services
- Meet productivity, quality, savings, and cost targets through process review that drives a culture of continuous improvement
- Responsible for driving the performance of finance team and team members’ continuous growth and development through training and coaching
- Make judgements on the effectiveness of controls and suggest improvements
- Lead the implementation and maintenance of business strategies and operational objectives of Finance Services
- Develop programs and frameworks that improve the Service Level Agreement and Key Performance Indicators
- Responsible for the monitoring and overall completion of quality deliverables on a timely manner
- Maintain regular communication with peers across QBE as appropriate to ensure consistency, transfer of knowledge, and sharing of best practices
- Promote and ensure self and team compliance with QBE and Enterprise Services’ objectives and policies
Requirements
- Bachelor's Degree or equivalent combination of education and work experience
- 10+ years relevant experience
- Technical skills required for the role such as accounting, tax, and reporting
- Strong analytical skills
- Excellent problem-solving skills
- Excellent presentation, verbal, and written communication skills
- Strong people management skills
- Effective planning skills and time management
- Adept at developing and implementing performance metrics
- Strategically skilled
- Excellent team & morale building skills
- Leadership and coaching skills
- Ability to motivate staff to perform at a high level of competency
- Effective planning skills and time management
- CPA is a preference
- Working knowledge of the insurance and reinsurance business
- Knowledge in Financial Planning and Analysis
- Knowledge in Statutory Reporting and dealings with external regulators
- Substantial shared services technical knowledge and skills
- Comprehensive knowledge of performance metrics utilization
- Sound knowledge of Workforce Management (Call Centre Metrics and Mathematics)
- Budgeting Management
- Reporting and Analytic capability
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accountingtaxreportingfinancial planning and analysisstatutory reportingperformance metricsbudgeting managementreporting and analytic capabilityshared services technical knowledgeworkforce management
Soft Skills
analytical skillsproblem-solving skillspresentation skillsverbal communication skillswritten communication skillspeople management skillsplanning skillstime managementleadership skillscoaching skills
Certifications
Bachelor's DegreeCPA