QBE Insurance

Operational Resiliency Systems Analyst – ABCP/CBCP

QBE Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Sun Prairie • Illinois • Massachusetts • United States

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Salary

💰 $77,000 - $144,000 per year

About the role

  • Contribute to the preparation and implementation of operational team plans to ensure key issues are considered
  • Develop and maintain relationships with internal and external stakeholders to provide excellent customer focus that meets their needs
  • Monitor all aspects of operations for efficiency, effectiveness and consistency and implement changes and improvements as necessary
  • Establish clear system accountabilities and authority levels for system access and build a strong culture of accountability and performance in order to ensure delivery of goals
  • Act as a Subject Matter Expert (SME) to key internal stakeholders on various matters such as Information Technology, applications and system s and issues/ impacts downstream
  • Ensure that procedures are adhered to and provide Information Technology guidance, expertise , and support in liaising with teams at all levels within the organization
  • Provide input on projects and business change programs in order to ensure continual business improvement and synergies between teams

Requirements

  • Ability to act decisively and quickly during emergencies with a very high level of accuracy
  • SharePoint/application administration experience, data analysis and report creation
  • Operational Resiliency, Business Continuity, Disaster Recovery or Crisis Management experience preferred but not required
  • Ability to manage multiple tasks under stress situations and articulate information in a clear and concise manner during high stress or emergency situations
  • Natural ability to lead with capability to act as a back up leader during crisis situations
  • Bachelor’s degree /related or equivalent combination of education and work experience
  • Associate Business Continuity Planner ( ABCP) or Certified Business Continuity Planner ( CBCP)
Benefits
  • Hybrid Working – a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreport creationSharePoint administrationoperational resiliencybusiness continuitydisaster recoverycrisis management
Soft Skills
decisivenessaccuracystress managementclear communicationleadershipaccountability
Certifications
Associate Business Continuity Planner (ABCP)Certified Business Continuity Planner (CBCP)