Senior Claims Specialist – A&H
QBE Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Massachusetts • United States
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Salary
💰 $88,000 - $165,000 per year
Job Level
About the role
- Provide technical guidance and analysis for complex and high-value claims
- Assist in implementing and maintaining claims management strategies
- Maintain comprehensive knowledge of insurance guidelines and policies
- Build and maintain relationships with stakeholders
- Manage a portfolio of complex or high-value claims
- Act as an escalation point for customer complaints
- Provide senior technical expertise and mentoring for team development
- Support process improvement through negotiation and dispute resolution
Requirements
- Relevant experience in managing complex and/or high value claims
- Involvement with relevant industry groups
- Tertiary Degree or equivalent combination of education and work experience
Benefits
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Applicant Tracking System Keywords
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Soft Skills
technical guidancerelationship buildingnegotiationdispute resolutionmentoringprocess improvementcustomer complaint management