Head of Data Community – AI Adoption
QBE Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • Australia
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Job Level
About the role
- Drive compelling storytelling to communicate the value of data and AI across AUSPAC leadership and cross-divisional forums, ensuring alignment with AUSPAC’s overall Data & Analytics strategy
- Lead strategic engagement initiatives to strengthen federated data communities, applying influence and negotiation skills to embed common data practices and foster effective data collaboration across business units
- Design and deliver integrated learning programs that enhance data literacy and understanding across AUSPAC, partnering with People and L&D teams to ensure relevance and alignment with broader strategic workforce needs
- Oversee adoption of Data & AI initiatives, embedding responsible AI behaviours and data risk mindsets, while tailoring policies and standards to support effective implementation and mitigate regulatory risk
- Execute high-impact engagement activities and presentations that translate complex data concepts into simple business language, leveraging behavioural science to drive adoption and reduce change-related risks
- Nurture a collaborative, high-performing team culture through mentorship, coaching, and continuous improvement, promoting inclusivity and knowledge sharing to sustain engagement and innovation.
Requirements
- Deep understanding of the insurance industry, complemented by experience in building and nurturing data communities and demystifying data concepts
- Advanced transformation and enterprise-wide change management capabilities, with a proven track record of delivering strategic change initiatives across large organisations
- Comprehensive knowledge of AI tools, data platforms, and automation technologies, alongside an understanding of workforce considerations tied to Data & AI governance policies and standards
- Exceptional communication and stakeholder engagement skills, including the ability to inspire and influence at all levels, supported by strong relationship-building, negotiation, and strategic storytelling
- Strong analytical and problem-solving abilities, with the capability to interpret engagement, learning, and adoption data to design actionable improvements, while demonstrating adaptability and innovative thinking in fast-paced environments
- Proven experience collaborating with Group and Divisional stakeholders to achieve aligned outcomes and foster a collaborative data culture.
Benefits
- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data literacyAI toolsdata platformsautomation technologieschange managementstrategic change initiativesdata governance policiesdata risk managementbehavioural scienceanalytical skills
Soft Skills
storytellinginfluence skillsnegotiation skillscommunication skillsstakeholder engagementrelationship-buildingproblem-solvingadaptabilityinnovative thinkingmentorship