QBE Insurance

Head of Data Community – AI Adoption

QBE Insurance

full-time

Posted on:

Location Type: Hybrid

Location: SydneyAustralia

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About the role

  • Drive compelling storytelling to communicate the value of data and AI across AUSPAC leadership and cross-divisional forums, ensuring alignment with AUSPAC’s overall Data & Analytics strategy
  • Lead strategic engagement initiatives to strengthen federated data communities, applying influence and negotiation skills to embed common data practices and foster effective data collaboration across business units
  • Design and deliver integrated learning programs that enhance data literacy and understanding across AUSPAC, partnering with People and L&D teams to ensure relevance and alignment with broader strategic workforce needs
  • Oversee adoption of Data & AI initiatives, embedding responsible AI behaviours and data risk mindsets, while tailoring policies and standards to support effective implementation and mitigate regulatory risk
  • Execute high-impact engagement activities and presentations that translate complex data concepts into simple business language, leveraging behavioural science to drive adoption and reduce change-related risks
  • Nurture a collaborative, high-performing team culture through mentorship, coaching, and continuous improvement, promoting inclusivity and knowledge sharing to sustain engagement and innovation.

Requirements

  • Deep understanding of the insurance industry, complemented by experience in building and nurturing data communities and demystifying data concepts
  • Advanced transformation and enterprise-wide change management capabilities, with a proven track record of delivering strategic change initiatives across large organisations
  • Comprehensive knowledge of AI tools, data platforms, and automation technologies, alongside an understanding of workforce considerations tied to Data & AI governance policies and standards
  • Exceptional communication and stakeholder engagement skills, including the ability to inspire and influence at all levels, supported by strong relationship-building, negotiation, and strategic storytelling
  • Strong analytical and problem-solving abilities, with the capability to interpret engagement, learning, and adoption data to design actionable improvements, while demonstrating adaptability and innovative thinking in fast-paced environments
  • Proven experience collaborating with Group and Divisional stakeholders to achieve aligned outcomes and foster a collaborative data culture.
Benefits
  • ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
  • Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 18 weeks’ gender-equal flexible leave for all new parents, including paid super

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data literacyAI toolsdata platformsautomation technologieschange managementstrategic change initiativesdata governance policiesdata risk managementbehavioural scienceanalytical skills
Soft skills
storytellinginfluence skillsnegotiation skillscommunication skillsstakeholder engagementrelationship-buildingproblem-solvingadaptabilityinnovative thinkingmentorship