Continuous Improvement Lead
QBE Insurance
full-time
Posted on:
Location Type: Office
Location: Cebu • 🇵🇭 Philippines
Visit company websiteJob Level
Senior
About the role
- Oversee and enhance People operations by driving Continuous Improvement initiatives.
- Ensure accurate representation of people data in the Workday system.
- Advise People teams on process improvements.
- Manage and coordinate activities for the People administration team.
- Contribute to Strategy & Operations' continuous improvement design processes.
- Assist/create and recommend continuous improvement strategy for the assigned work stream.
- Support continuous improvement initiatives from idea generation to implementation.
- Responsible for maintaining procedure manual for specific areas of responsibility.
- Track the volume of exceptions recorded for the development of a data quality dashboard.
- Provide regular reporting on data exceptions, errors, and issues resolved to stakeholders.
- Work with teams to plan, prioritise, and schedule Applications Minor Enhancements and Development.
- Analyse workflow to create process maps and isolate areas of potential improvement.
- Manage the new joiner and leaver process to ensure a seamless and error-free process.
- Manage the People Administration team to ensure alignment with business needs and performance standards.
Requirements
- Some relevant work experience.
- Previous line management experience.
- Strong administration experience.
- Experience of working in Human Resources in a commercial organisation, ideally financial services.
- Sufficient experience to allow application/modification of existing methods and systems on own initiative in line with business context.
- Project coordination experience.
- Virtual teaming experience.
- Experience working on Green Belt Projects.
- People leader experience.
- Tertiary Degree or equivalent combination of education and work experience.
Benefits
- Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Workdaydata quality dashboardprocess mappingcontinuous improvementproject coordinationGreen Belt Projects
Soft skills
line managementadministrationpeople leadershipteam coordinationstakeholder communication