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About the role
Key responsibilities & impact- Be part of a team of product owners, each owning a functional domain within our Transport Management System, and take end-to-end ownership of yours
- Talk to customers continuously to understand their workflows and dig past the feature they ask for to the underlying problem
- Spot patterns so one well-designed solution serves many, rather than a custom fix per customer
- Partner with support, onboarding and sales to collect feedback and feature requests, then prioritise them against the short, mid and long-term goals of the product, always asking whether a request is a symptom of a broader problem worth solving once
- Work closely with our engineering, sales and customer success/support to design, prototype and build with the best solutions for our customers
- Manage the internal and external communication of new product releases
Requirements
What you’ll need- 2+ years of experience in a product related function
- Master complexity: you can quickly learn a wide range of product functionalities and understand the needs of our diverse customer base, particularly in industries like logistics or transport
- Product experience with a UX background: you care about building user-friendly solutions that solve customer problems without requiring training
- Prioritization: you can balance large and small scale initiatives against the day to day maintenance and bug fixes
- Communication: you’re able to communicate clearly with technical and non-technical audiences alike, you are humble when sharing ideas with everyone on the team
- Customer obsessed with a systems mindset: our customers are non-technical and don’t have time for training or manuals. You stay close to them and take their problems seriously, but you don’t take their proposed solutions at face value
- Attention to detail: you are inquisitive and want to dive deep into any problem and understand the underlying mechanics.
- Impact focus: you have a strong desire to see your work result in changes across our company, leading to significant business impact
- You're fluent in English. Dutch is a plus.
Benefits
Comp & perks- A competitive salary package with great benefits
- A role with a lot of responsibility, ownership and impact
- The possibility to grow with us and make your ambitions come true
- A green office just outside of the Ghent city centre
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementUX designfeature prioritizationcustomer feedback analysisprototypingproblem-solvingworkflow analysisdata analysislogisticstransport management
Soft Skills
communicationcustomer obsessionattention to detailimpact focuscollaborationadaptabilityhumilityinquisitivenesssystems mindsetbalancing initiatives